ABOUT LAMINAM:
LAMINAM is an Italian manufacturer of porcelain slab surfaces, with headquarters in Fiorano, Italy. At LAMINAM, we create superior surfaces to inspire designers, architects, and people in shaping places to live, work and enjoy. Thanks to our talented people, we set trends of elegance and quality using state of the art technologies to ensure timeless products, exceptional performance, and sustainable processes. We are expanding business and in rapid growth on the North American market, seeking for highly motivated professionals to join our team and be part of our success.
JOB SUMMARY:
The Account Manager will be responsible for executing Laminam’s strategy to penetrate the market, promote sales and gain market share, focusing on Kitchen & Bath retailers, surface fabricators and interior designers. You will be responsible for creating new opportunities to develop sales in the local market, by opening and maintaining accounts with key clients.
The ideal candidate should have previous experience in the K&B and Fabricator segments, dealing with countertop retailers, fabricators, and interior designers. You are organized, attentive to details, and are passionate about customer service and building business relationships. You are enthusiastic about Laminam products and the Porcelain Slabs category. You are an excellent communicator and presenter, using your influence and persuasion to convert sales.
KEY RESPONSIBILITIES:
· Act as our client’s main point of contact, managing the customer relationship, helping them promote the brand and generate profitable sales for both client and Laminam.
· Respond to and resolve customer inquiries and issues in a professional and timely manner.
· Develop, cultivate, and grow Laminam’s product awareness, acceptance, and sales to the Kitchen & Bath segment and Interior Designers, including their support network of fabricators and other potential related clients, such as home improvement, cabinet makers and builders, as required.
· Jointly work with Director of Sales to prepare action plans to develop the local market. This includes setting up quarterly targets on various business aspects: forecasting sales, growth of client portfolio, number of expected scheduled client visits and participation on events, placement of merchandising on retailers, among others.
· Perform multiple sales calls/meetings daily, including cold-calling prospect new clients.
· Actively update CRM database (Salesforce) with accounts, leads, registering all meetings and sales calls, projects management and quotes, samples provided to the market, display placements and other CRM tools available in the system.
· Manage Laminam’s merchandising tools at clients’ showrooms, to ensure market is properly equipment with samples and displays to promote sales. This includes customer’s samples library and displays, installing Laminam Towers and counter displays at retailers, replenishing sample stock at retailers as required.
· Conduct regular formal product presentations (including Lunch & Learns, CEUs) to K&B dealers, designers, and targeted organizations, to promote the products and applications, using corporate presentation tools.
· Organize Laminam events to the K&B and Design communities, such as to NKBA local chapter, to promote the Laminam, increasing loyalty and brand recognition.
· Attend and represent the Laminam brand on local industry events, such as NKBA events, IIDA, Industry related Trade Shows.
· Learn in-depth knowledge and expertise on all Laminam products and technical aspects, to become a resource and brand ambassador to the K&B community and their support network (such as fabricators).
· Act as a bridge between clients and local distributors to facilitate the sales flow and order fulfillment.
REQUIREMENTS:
· Minimum of four years of experience working in sales, preferably working directly with the K&B sector or related industry and Interior Design communities.
· Experience with Stone fabrication industry is a plus
· College degree or higher preferred
· Working knowledge of required software programs: Microsoft Office Suit, CRM (SalesForce preferred)
· Excellent communication, listening and public speaking skills
· Effective time management skills
· High sales aptitude, self-motivated
· Ability to analyze situation and identify opportunities for success
· Effective problem-solving skills
· Effective team interaction skills with high aptitude for collaboration with colleagues
· Valid driver's license
· Ability to travel, work evenings & weekends when necessary
TERRITORY OF WORK:
- This Account Manager position is to develop business in the province of Alberta, with 65% of the clients located in Calgary and the remainder in other cities, such as Edmonton, Red Deer & Lethbridge. The Account Manager will be required to travel outside Calgary to visit clients with over night stays ranging from 3-4 stays.
Compensation: Industry competitive Base Salary plus commission, and benefits.
Job Type: Full-time
Pay: $95,000.00-$110,000.00 per year
Additional pay:
Benefits:
- Dental care
- Paid time off
- Vision care
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- Secondary School (required)
Experience:
- B2B sales: 3 years (required)
Language:
Work Location: On the road
