Uniserve Communications Corporation is a leading Canadian IT and technology services company with over 30 years of experience helping businesses stay ahead with secure, reliable, and future-ready IT solutions. Headquartered in Vancouver with operations across Western Canada and now expanding services into Ontario, Uniserve provides a full range of managed IT services, cybersecurity, cloud solutions, connectivity and data-centre capabilities to business and enterprise customers nationwide.
We are growing our Ontario presence and seeking a motivated Account Executive to drive sales growth while being committed to intentionally understand the needs of our Client Partners to provide & support solutions that power their security and success.
Key Deliverables-
New revenue from new customers
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Qualified and active sales pipeline
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New customer acquisitions (logos)
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Successful handoff to onboarding
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Accurate and complete proposals
Core Responsibilities
New Relationship Development-
Identify target prospects within defined Ideal Customer Profile
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Conduct outbound outreach (calls, email, networking)
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Build relationships with decision-makers
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Maintain an active pipeline of new opportunities
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Track all prospect activity in CRM
Opportunity Qualification-
Assess prospect fit based on services, size, and needs
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Confirm budget, authority, need, and timeline
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Identify technical and operational requirements
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Disqualify low-probability or poor-fit opportunities
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Document qualification details in CRM
Solution Coordination-
Work with T3 SMEs and engineering for technical input
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Define scope of services required
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Ensure proposed solution aligns with customer needs
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Validate feasibility with Operations
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Adjust solution based on feedback
Proposal Creation & Presentation-
Prepare proposals aligned with pricing and margin targets
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Ensure accuracy of scope, pricing, and terms
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Present proposals to prospects
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Handle objections and refine proposals as needed
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Maintain version control and documentation
Deal Closure & Contract Execution-
Negotiate terms and pricing within guidelines
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Obtain internal approvals when required
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Finalize contracts with customers
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Ensure all documentation is complete and signed
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Transition deals to onboarding
Onboarding Handoff & Coordination-
Provide complete information to onboarding
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Ensure customer expectations are clearly defined
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Participate in kickoff meetings as needed
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Confirm onboarding begins smoothly
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Address early-stage customer issues
KPIs / Performance Measures-
Sales target achievement (%)
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Regional revenue growth
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New logo adds
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Pipeline value vs. target
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Close rate
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Onboarding success rate
Required Skills & Experience-
B2B sales experience (technology, MSP, or services preferred)
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Strong prospecting and new business generation skills
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Effective qualification and discovery capabilities
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Full sales-cycle management experience
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Ability to coordinate with technical teams
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Strong communication and negotiation skills
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Familiarity with CRM systems
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Must provide proof of eligibility to work in Canada; no sponsorship or relocation provided
Compensation: CA$60,000 – CA$90,000 per year + commission
Job Type/Location-
Full-time, Permanent based in Waterloo, Ontario
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Hybrid work model (combining Office, remote and client site visits)
Language: English (required)
Licence/Certification: Class G Licence (required)
Benefits-
Casual dress
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Dental care
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Disability insurance
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Extended health care
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Life insurance
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Vision care
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On-site parking
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Commission and performance incentives
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Professional development opportunities
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Mileage reimbursement
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