Job Summary
We are seeking a dedicated and detail-oriented Dental Receptionist / Treatment Coordinator to join our dynamic dental practice. This role is essential in providing exceptional customer service and ensuring a smooth patient experience from the moment they enter our office. The ideal candidate will possess strong organizational skills, a friendly demeanor, and a passion for helping patients navigate their dental care.
Duties
- Greet patients warmly and manage the front desk operations efficiently.
- Schedule appointments and confirm patient visits, ensuring optimal use of the dentist's time.
- Coordinate treatment plans and explain procedures to patients, addressing any questions or concerns.
- Maintain accurate patient records using Tracker software, including updating medical histories and treatment notes.
- Process patient payments and insurance claims, verifying benefits and coverage details.
- Assist with administrative tasks such as filing, answering phones, and responding to emails.
- Collaborate with dental assistants and other staff to ensure seamless patient flow throughout the office.
- Stay informed about orthodontics, pediatrics, and other specialties to provide accurate information to patients.
Skills
- Proficiency in Tracker software is highly desirable.
- minimum 2 years experience as dental receptionist in Canada.
- Experience in orthodontics and implants treatment coordination ,
- Bilingual candidates are encouraged to apply for enhanced communication with diverse patients.
- Excellent customer service skills with the ability to create a welcoming environment for patients.
- Strong organizational skills and attention to detail to manage multiple tasks effectively.
- Ability to work collaboratively within a team while maintaining a positive attitude. Join our team and contribute to creating a positive dental experience for our patients!
Job Type: Full-time
Pay: $23.00-$30.00 per hour
Work Location: In person
