RECEPTIONIST (Casual) – Extendicare Eaux Claires
Extendicare
Edmonton, AB
Candidates are invited to apply for the casual, days, evenings and weekends position of Receptionist/Director of First Impressions at Extendicare Eaux Claires, a 204-bed home located in Edmonton, Alberta.

Reporting to the Administrator, the Receptionist is responsible for providing clerical and administrative support to ensure that office and reception services are provided in a courteous, effective and timely manner.

RESPONSIBILITIES:
Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service
Answer and forward telephone calls, take messages, schedule appointments; schedule or secure transportation for residents and others as requested
Place outgoing calls as requested
Maintain records as required and performs clerical work as assigned following Extendicare policies and procedures; maintain current, orderly filing system
Handle payments and trust deposits and withdrawals from families and residents, sell meal tickets, distribute pay statements, distribute mail
Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary
Assist in replacing sick calls on weekends, adhering to the Collective Agreement.
Monitor front door for residents at risk to elope
Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control.
All other duties as assigned.

QUALIFICATIONS:
Applicants must possess:
Excellent interpersonal, communication and organizational skills

Knowledge and experience in:
standard office practices,
use of office equipment,
computer fundamentals and software
Proficiency in Word and Excel is a requirement
Demonstrated competencies in planning, time management, ability to determine the priorities of duties and tasks and to be self directed in their completion