*Provide excellent customer service via Phone and e-mail
*Perform documentation according to the Standard Operation Procedure for assigned ocean shipments
*Inter-face with vendor for accurate cost
*Outsource deliveries to proper carriers for pick-ups of freight. Arrange deliveries from warehouse to Consignee once Customs released
*Cargo track and trace
* Guaranteeing warehouse charges
*Arrange specific cargo report for specific VIP account
*Match vendor invoices to payables, and preparing customers invoice once freight files are closed
*Liaise with sales team to fulfill their customers' needs and shipment requirements.
*Monitor, trace and update customers on various cargo shipments until delivered
*Language: English; Mandarin/Cantonese speaker preferred
*All other duties as assigned
*MS Excel
*MS Word
*MS Outlook
*Experience working in freight forwarding preferred not required
*Great communication skills and working with team
*Outstanding attention to detail
Expected start date: 2025-09-01 (ASAP)
Job Type: Full-time
Salary: negotiable
Benefits:
· Dental care
· Extended health care
· On-site parking
· Vision care
Schedule:
· Monday to Friday
Experience: not necessary : 1 year (Preferred)
Work remotely:No
Job Type: Full-time
Pay: $34,650.00-$42,000.00 per year
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
