About MediPharm Labs:
Founded in 2015, MediPharm Labs specializes in the development and manufacture of purified, pharmaceutical-quality cannabis concentrates, active pharmaceutical ingredients (API) and advanced derivative products utilizing a Good Manufacturing Practices certified facility with ISO standard-built clean rooms. Through its wholesale and white label platforms, MediPharm Labs formulates, develops, processes, packages and distributes cannabis extracts and advanced cannabinoid-based products to domestic and international markets.
In 2023, MediPharm acquired VIVO Cannabis Inc. which expanded MediPharm's reach to medical patients in Canada via the Canna Farms medical ecommerce platform, in Australia and Germany through Beacon Medical PTY and Beacon Medical GMBH. This acquisition also included Harvest Medical Clinics in Canada which provides medical cannabis patients with Physician consultations for medical cannabis education and authorizations.
Join us on our journey to improve patient lives through our clinic network, direct to patient medical platform and elevated pharmaceutical grade medical cannabis products. With improved medical cannabis education, patient access, support and community connection, we can reduce stigmas together and help more patients and healthcare practitioners discover the benefits of cannabinoid-based medications.
Harvest Medicine is an industry-leading network of specialty medical marijuana clinics that provides its patients in-person services from 4 clinic locations as well as through its secure telemedicine platform, HMED Connect. Harvest’s services include best-in-class education, care, advice and follow-up support to help patients navigate cannabinoid-based treatment options. These services are provided by Harvest’s knowledgeable team of intake staff, licensed physicians, nurse practitioners, and patient educators.
POSITION SUMMARY:
Harvest Medicine is a state-of-the-art national medical cannabis assessment and education center. We are looking for a Medical Office Assistant/Receptionist to join our team. The position is responsible for greeting and directing incoming guests and callers in a professional manner making all patients and visitors feel welcome. Responsible for providing clerical and administrative support for the office, this role plays a key support role in ensuring seamless business operations and professional presentation of the office in communication, documentation and as the first point of contact within the company.
KEY RESPONSIBILITIES:
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Execute all reception duties in a professional, personable and timely manner
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Answer and direct incoming calls, record and relay messages and faxes
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Obtain and process patient information required to provide services
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Schedule and confirm patient appointments
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Greet guests in a professional and friendly manner, both on the phone and in person
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Clerical duties such as creating patient files and data entry
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Maintain an adequate inventory of office supplies
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General office faxing, copying and scanning, printer cartridge replacement and troubleshooting
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Typing, editing, and proofreading correspondence documents and reports
REQUIRED SKILLS AND QUALIFICATIONS:
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Certificate in Medical Office Administration required
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Experience in a medical office preferred but not required
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Strong computer skills as our office is as paperless as possible
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Bilingual - English/ French
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Strong interpersonal skills with an enthusiastic, positive and friendly attitude
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Excellent written and verbal communication skills; exceptional phone etiquette, responding promptly to requests
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Eager to take on challenges and adapt to new processes and procedures
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Proven ability to multi-task, prioritize and maintain high levels of professionalism
Schedule:
Ability to commute/relocate:
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Dartmouth, NS: reliably commute or plan to relocate before starting work (required)
Experience:
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Medical office: 2 years (preferred)
Work Location: In person
At MediPharm Labs we offer:
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Be part of the foundation of a new, growing industry and make your mark
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Autonomy and key decision-making opportunities
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Work in a fast-paced, collaborative environment with opportunity for growth both personally and professionally
MediPharm Labs is committed to providing accommodation for applicants with disabilities in its recruitment processes. If you require accommodation at any time during the recruitment process, please contact 705-719-7425 ext. 1080.
To apply online, please click on the appropriate link below.