HomeSpace is housing our community.
Vision: A home for everyone in our community
Mission: We creatively apply our expertise to increase and manage the number of affordable and specialized housing units.
Values:
Dignity – We respect every person’s right to be treated with dignity and have access to a safe, appropriate, and affordable home, while acting with integrity to maintain trust from our partners and community.
Innovation – We find new and better ways of providing housing – and thereby, we fearlessly challenge the status quo.
Growth – We collaborate to grow housing options for the community. HomeSpace is housing our community.
About Us:
HomeSpace Society is a leading organization dedicated to providing affordable housing solutions to low-income individuals and families within our community. Our mission is to create safe and sustainable housing opportunities while fostering a sense of belonging and community. HomeSpace’s current portfolio consists of over 36 owned properties containing 979 units located throughout Calgary.
Job Title: Asset Manager
Reports To: Director, Assets & New Development
Department: Operations
Direct Reports: Maintenance Supervisors (2), Turnover & Operations Lead
Job Summary
The Asset Manager is responsible for overseeing the maintenance, operations, and performance of HomeSpace Society's property portfolio, ensuring all buildings are safe, functional, compliant, and well-maintained. Reporting to the Director, Assets & New Development, this position provides operational leadership for facilities management, preventative maintenance, capital planning support, turnover operations, and maintenance staff while contributing to the organization's long-term asset management strategy. The Asset Manager works closely with the Housing Manager to ensure an integrated housing model.
Working closely with the Director, Assets & New Development, the Asset Manager also plays a key role in supporting new development projects by providing operational input during design and construction, coordinating operational readiness activities, and facilitating the successful transition of newly developed, renovated, and acquired properties into ongoing operations.
Key Responsibilities
Facilities Operations
- Oversee the daily maintenance and operations of all HomeSpace-owned and managed properties, ensuring safe, efficient, and reliable service delivery.
- Manage building systems, preventative and predictive maintenance programs, and maintenance activities to maximize asset performance, reliability, and lifecycle.
- Monitor service delivery, maintenance standards, and operational processes, identifying opportunities for continuous improvement and operational efficiency.
Asset Management & Capital Planning
- Support the Director, Assets & New Development in developing capital maintenance plans, building condition assessments, and asset lifecycle strategies.
- Monitor building performance and recommend capital improvements, operational efficiencies, and sustainability initiatives to optimize long-term asset performance.
- Maintain accurate asset records, equipment inventories, warranties, and lifecycle documentation to support effective asset management.
Development Transition & Operational Readiness
- Support the Director, Assets & New Development throughout the planning, design, construction, commissioning, and occupancy phases of new developments, acquisitions, and major capital projects by providing operational and maintenance expertise.
- Coordinate operational readiness activities, including maintenance planning, asset documentation, warranties, equipment inventories, staff training, and commissioning to ensure buildings are fully prepared for occupancy.
- Facilitate the seamless transition of newly developed, renovated, or acquired properties into operations by implementing building standards, preventative maintenance programs, and operational procedures.
Health, Safety & Compliance
- Ensure compliance with applicable building codes, occupational health and safety legislation, fire codes, environmental regulations, and HomeSpace policies.
- Coordinate building inspections, audits, required testing, certifications, and preventative maintenance activities to maintain regulatory compliance.
- Support emergency preparedness, risk management, and the timely implementation of corrective actions to ensure safe and compliant operations.
Budget & Financial Management
- Assist in developing and managing operating and maintenance budgets while monitoring expenditures and identifying cost-saving opportunities.
- Review contractor quotations, support cost-effective procurement, and ensure efficient use of resources.
- Support utility management and sustainability initiatives to improve operational performance and reduce operating costs.
Vendor & Contractor Management
- Coordinate and oversee external contractors, consultants, and service providers to ensure quality, safety, and timely service delivery.
- Monitor contractor performance to ensure work is completed on schedule, within budget, and to HomeSpace standards.
- Develop and maintain positive working relationships with contractors, consultants, and suppliers.
Leadership & Staff Development
- Provide leadership, coaching, mentorship, and performance management to the Maintenance Supervisors and Turnover & Operations Lead.
- Foster a culture of accountability, collaboration, continuous improvement, and customer service while supporting recruitment, onboarding, training, and staff development.
- Establish departmental goals, monitor team performance, and support succession planning.
Turnover Operations
- Oversee unit turnover activities to minimize vacancies and ensure units are prepared to HomeSpace quality standards.
- Collaborate with the Turnover & Operations Lead to improve scheduling, workflows, efficiency, and cost management.
- Monitor turnover performance and implement process improvements that enhance operational effectiveness and tenant satisfaction.
Project Coordination
- Coordinate capital repairs, renovations, and improvement projects, monitoring schedules, budgets, quality, and contractor performance.
- Support the Director, Assets & New Development with capital renewal initiatives, acquisitions, and new development projects.
- Lead operational readiness, commissioning, and building transition activities to ensure newly developed, renovated, or acquired properties are successfully integrated into ongoing operations.
Reporting & Communication
- Maintain accurate records of maintenance activities, inspections, work orders, contractor performance, and asset information.
- Prepare reports, key performance indicators (KPIs), maintenance metrics, and budget updates for the Director, Assets & New Development.
- Collaborate with Finance, Property Management, New Development, and external stakeholders while recommending improvements to operational efficiency, asset performance, and service delivery.
Qualifications
Education
- Diploma or Degree in Facilities Management, Building Operations, Property Management, Engineering Technology, or a related field.
- Facilities Management Professional (FMP), BOMI, PMP, or equivalent designation is considered an asset.
Experience
- Minimum 5 years of experience in facilities or property management, with 2+ years in a supervisory role.
- Experience managing maintenance operations within residential, affordable housing, or non-profit organizations is preferred.
- Experience coordinating preventative maintenance programs, contractor management, and capital repair projects.
Skills
- Strong leadership, communication, organizational, and team management skills, with the ability to effectively manage priorities and build collaborative relationships.
- Thorough knowledge of building systems, preventative maintenance, asset lifecycle management, capital planning, budgeting, and contractor management.
- Proficiency with facilities management systems, Microsoft Office, and strong analytical, problem-solving, and decision-making abilities.
Competencies:
- Commitment to safety, quality, and customer service.
- Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
- Collaborative approach to working with internal and external stakeholders.
- Awareness of inclusive and trauma-informed housing practices is an asset.
Work Environment
- Based primarily in the HomeSpace office with frequent travel to HomeSpace properties for inspections, project meetings, and staff supervision.
- Regular collaboration with staff, contractors, consultants, residents, and external stakeholders; some evening, weekend, and on-call responsibilities may be required for emergency response.
- Valid Class 5 driver's licence and reliable access to a vehicle are required.
