Online Dating Coach
Ruby
Toronto, ON
Your next opportunity is with us

ruby is a global technology company that is home to the world’s most unique dating web sites. Like relationships, ruby is complex and multifaceted. Ashley Madison, the flagship brand of ruby, is revolutionizing the way millions of people located around the world connect and meet. As a Canadian technology company driven by analytics and user centric design, we care about our customer experience and are continuously looking for ways to make it better!

Life is short, be agile and step out of the box. Does the idea of working creatively every day

with the ability to dig deeper and solve huge problems intrigue you? Do you envision yourself working with smart people in a collaborative, fast-paced, environment using the latest technology tools? Have you always dreamed about working for a company where you can apply your great talents and continue to learn and grow throughout your career? If you answered “Yes” to all of these questions then ruby is the place for you!

We work hard, play hard and have fun. We foster a culture where you can be yourself and where diversity of thought and opinion is expected.

Online Dating Coach

Our Product Team has an immediate need for a “Female Dating Coach” to help support our online customers who live in our English-speaking markets around the globe. This contract role is for an initial three (3) month term with the potential for an extension.

Responsibilities:
You’ll be responsible for coaching our current and potential English-speakingcustomers via our messaging platform.
As a dating coach, this is what you’ll be doing to create an incredible dating experience for male users:
Teaching them how to make their profiles more attractive to female members
Giving them fashion suggestions and dating advice
Identifying potential female member profiles that may be a good match for them
Listening, supporting and encouraging them via messaging in order to build their confidence in this dating space
Most importantly, creating a friendly customer experience with them, always within the boundaries of professionalism.
You will be required to upload authentic personal photos of yourself to create

Who you are:
Confident, your friendssee you as someone who owns the room just by how youcarry yourself!
You’re approachable, upbeat, and fun to talk to. People naturally gravitate to your magnetic personality
You have the ability to make people feel special around you. You are attentive and empathetic, you enjoy listening to others and making them smile
Let’s just say, people trust your opinion. You have an influential style that others appreciate and you’re not shy about sharing your wisdom and connecting with others
You are the go-to person in your social network for dating, style and fashion advice.
You are comfortable uploading personal photos of yourself to create an authentic interactive experience with our members

Experience & Qualifications:
Effective English communication skills (both written and verbal)
Social Media savvy, working knowledge of technology
Ability to multi-task and work in a fast-paced environment
Strong organizational skills with the ability to accurately type fast
Flexibility to work weekends, holidays, and evening shifts as required
You are comfortable making a public online Dating Coach profile for yourself
Although you will primarily work from your home office, you are flexible to be in Toronto office when required for training or scheduled meetings
Provide your own reliable internet access to perform agreed on responsibilities
Previous experience using online dating servicesis an asset
Coaching, Counselling or Psychology certification is an asset
Prior customer service experience is an asset but not required.
Qualified candidates should send a resume and cover letter to hr@rubylife.com. In the e-mail subject line please reference “Online Dating Coach”.

We thank all applicants for their interest in ruby; however only those candidates selected for an interview will be contacted.

ruby Life Inc. is an equal opportunity employer and strongly supports diversity in the workplace. Please note that ruby is committed to complying with the Accessibility for Ontarian’s with Disabilities Act, 2005, and has policies in place to accommodate candidates with disabilities during the selection process. Should you require accommodation or have a question regarding any of these policies, please contact hr@rubylife.com.