We are currently seeking a Service Manager to work in our dealership. As a Service Manager you will be responsible for the supervision and leadership of the Service Technicians, Service Advisor, Service support staff and Detailers, to ensure the overall operation of the shop is efficient.
Oversee and manage the Service department's operations and scheduling.
Ensure completion of shop maintenance and repair work.
Advise Service Technicians of work that must be completed.
Address customer complaints and inquiries in a courteous, professional manner.
Ensure compliance with company standards for cost control, waste reduction, quality, safety, and complete and on-time delivery.
Manage the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers.
Monitor financial performance to ensure the department is meeting or exceeding budgetary commitments.
Ensure that all reporting employees adhere to company policies and procedures.
Post-secondary diploma or degree in business and/or a mechanical/technical field is required.
Must have previous management experience in a technical environment with proven leadership abilities.
A clear and solid understanding of personnel policies, practices, and procedures and other operational issues faced by the organization.
Proven mechanical abilities, and strong working knowledge of mechanical application and repair techniques.
Experience with routine maintenance operations.
Demonstrated knowledge of inventory control techniques and procedures.
Able to effectively communicate both verbally and in writing, in English, and preferrably in French also.
About Vision Ford Inc.
Vision Ford Inc. offers many automotive products and services to our Atholville area customers. From quality new Ford vehicles to used cars, we know anyone looking for a vehicle near Atholville will likely find what they want at our dealership. We carry a comprehensive line of Ford vehicles, including the C-Max, Fiesta, Focus, Fusion, and Mustang making us a good choice as your Atholville Ford car dealer.
Our services include trusted Ford car repair, original Ford auto parts, and auto financing to help our customers purchase the car of their dreams.
Are you interested?
The Lounsbury Group of Companies is committed to investing in our employees through training programs and a great work environment, plus:
Group Benefit Plan including health, dental, vision, life insurance, short-term disability and long-term disability
Employee discounts on cars and furniture
Career growth and continuous development
Respectful and cohesive working environment with strong company values