Service Coordinator - Youth Social Work
Prospect Human Services
Red Deer, AB
The location for these remote, home based, positions are ideal for a candidate in the Red Deer Region, and will support central Alberta, including Lloydminster.

Coordination is necessary for a lot of things. Juggling. Fashion sense. Trucking. We could go on. But what we’re most interested in is finding a phenomenal Service Coordinator. Because when service is coordinated, clients are happy.

As the Service Coordinator for our Youth Assessment Centre, you will be tasked with the intake and assessment of at-risk youth who require support to finish their high school diploma throughout the Central Alberta region. You must have a stellar command of the funding services available for youth, as well as the various ways to achieve a high school diploma in Alberta. You’ll provide support to clients in receiving funding and in finding sustainable housing. You’ll also help them set and reach personal development goals.

This position is a remote and independent role. You will need to be flexible in your work hours as well as have a space available for a home office, we’ll provide the computer, printer, and cell phone required. Travel throughout the Central Alberta region will be required.

The best part is, you’ll be joining Prospect, one of Alberta’s most innovative not-for-profits with a proven track record in doing this kind of great work. So if you are passionate about helping people overcome barriers and achieve milestones they thought were out of reach, read on.

What will you do?

Duties include:
Meeting, engaging and identifying with clients on educational funding and sustainable housing needs

Educates clients on services they can access according to provincially established guidelines for individuals seeking government grant funding to complete high school
Conducts service needs determination assessments
Develops attainable service plans for clients
Monitors and manages client school attendance and performance
Increasing the profile of the Assessment Centre services in the community

Network, represent and market our services to local schools and community partners
Keep well informed about community support available to clients
Refers clients to access other or additional services in the community (when applicable i.e. Community & Government resources, Mental Health & Addiction supports)
What does it take to do this job?

Post-secondary education in a career counselling, human/social services or other related field and 2 years’ experience in a similar role, preferably directly related to assessment services (equivalent combination of education and professional experience will be considered)
Intermediate proficiency with Microsoft Office products (Word, Excel, PowerPoint)
Exceptional oral and written communication skills, including the ability to engage, counsel, coach and collaborate with a diverse client base and internal team members.
Active listening and critical thinking to be able to set goals and/or resolve conflict
Experience or exposure networking and establishing relationships with post-secondary and other education institutions, and community partners within the service area
Experience with Service Needs Determination, employability assessments, career testing tools and MOBIUS software, an asset
Knowledge of Learning Benefits applications for funding as well as knowledge of the Alberta High School System.
Knowledge of community resources, government resources, mental health providers, addiction support providers, an asset
Exposure to sales and marketing, an asset
Further Notes

All employees must pass a background check.
A reliable vehicle and valid driver’s license is required for business travel.