Champlain Regional College is seeking the services of Social Work Technician - Residence, to work for the Student Services department at Champlain Regional College (Lennoxville Campus). This position is a temporary full-time position, 35 hours a week, until May 28, 2021, with possibility of renewal.
Reporting to the Dean of Student Services, the incumbent will be involved in developing, planning, implementing, and evaluating activities and programs associated with student life in relation to the College’s institutional direction and strategic and success plan. As part of the Student Services team, the incumbent will be primarily responsible for supporting approximately 300 students in residence coming from diverse backgrounds.
Administrative duties (40%)
- Organize living arrangements (including room assignments) and address any concerns or complaints, which may arise (i.e. roommate conflicts, building dynamics, etc.);
- Establish a security coverage schedule for the residence complex, liaise with contract security agents, and conduct follow-ups of daily security reports;
- Respond to and address emergency situations arising in residence in conjunction with College administration, and implement relevant emergency procedures;
- Conduct apartment and room inspections on a sessional basis and upon students’ departure from residence, and assist with lease terminations, when necessary;
- In conjunction with Auxiliary Services, conduct any necessary follow-up of overdue payments; evaluate residence-related activities and initiatives, write reports and make recommendations regarding residence life;
- Liaise, if necessary, to ensure communication between Auxiliary Services and Athletics;
- Correspond with current and prospective residents and parents to ensure clarity on matters concerning residence-related information including applications, leases, parking permits, and general inquiries.
Student engagement and awareness (60%)
- Administer the living environment for students in residence, prioritizing student success and community life, and contributing to the wellness, health, and safety of all members of the residence community;
- In collaboration with the student Life Counsellor, assure the annual hiring of six (6)Residence Advisors and one (1) Activity Coordinator, create opportunities for leadership training, mentorship, and ongoing organization of the RA team to support student-led engagement and education;
- Conduct and support the development of residence activity programming which contributes to a sense of community and well-being among students;
- Identify and report health and safety issues to the appropriate person;
- Maintain the policies and procedures of the College in respect of student conduct and lease agreement obligations;
- Work in collaboration with the Equity, Wellness, and Sexual Violence Prevention Counsellor to develop the residence’s prevention and response strategies under the Policy Against Sexual Violence in collaboration with the Standing Committee on Sexual Violence;
- Work in collaboration with Indigenous and Intercultural Student Services to develop the residence activities and initiatives to support Indigenous, first generation, international, and refugee students in residence;
- Manage community expectations and student behavior through educational and restorative processes (for example, alcohol and other drug-related issues);
- Support students as a point of contact with personal, academic, financial, social, or other problems whenever possible, being prepared to refer to the appropriate resource when a situation demands it;
- Maintain consistent communication and engagement with stakeholders, including and not limited to, College staff, security, the Faculty, and the wider community;
- Carry out other related tasks assigned by the Dean of Student Services.
- Diploma of college studies (DEC) in an appropriate specialty or, a diploma or an attestation of studies which is recognized as equivalent by the competent authority.
- Experience working with youth in a student residence setting.
- Effective communication skills in both English and French.
- Demonstrated sound judgment and initiative.
- Excellent interpersonal skills, in particular, the ability to empathize and effectively communicate with a diverse student population.
- Strong organizational skills and ability to manage sensitive and confidential matters using discretion and sound judgment.
- Demonstrated conflict resolution skills.
- Familiarity with equity-related issues and the concerns that may arise.
- Demonstrated success in working independently to achieve work-related goals.
- Experience in working effectively with dynamic teams and a desire to be a team player.
- Demonstrated organizational and time management skills, ability to multitask, work under pressure, and meet firm deadlines.
Duration of contract :
- Other experience working with young adults (aged 16-20).
Salary Scale :
23.12 - 33.61
Start of Posting Period :
End of Posting Period :
Champlain Regional College is an equal opportunity employer and invites candidates to signify their belonging to groups targeted by the Act respecting equal access to employment in public bodies.
We thank all applicants for their interest, however only those selected for an interview will be contacted.
Note that a cover letter is mandatory with your application, therefore please be sure to submit yours.
If you are applying from a mobile device (smartphone, tablet), you will receive an acknowledgment email inviting you to attach your CV in order for your application to be considered.