Blackbird Security Inc. est actuellement à la recherche d’un(e) gestionnaire des services de sécurité hautement qualifié(e) et motivé(e) pour se joindre à son équipe des opérations terrain à Montréal.
Résumé du poste :
En tant que gestionnaire des services de sécurité, vous jouerez un rôle clé dans la supervision des opérations de sécurité au sein de votre district assigné, en relevant directement du gestionnaire régional des opérations, et ultimement du directeur des opérations.
Responsabilités du poste :
- Fournir un soutien complet et assurer la supervision de toutes les opérations de l’entreprise dans le district.
- Assurer une gestion efficace de tous les sites assignés.
- Faciliter et veiller à la formation adéquate des nouvelles recrues dans le district.
- Gérer et maintenir le contrôle des biens appartenant à l’entreprise, tels que les uniformes et les équipements.
- Assister le gestionnaire régional dans la supervision des opérations, la gestion des clients et autres tâches connexes.
- Gérer efficacement et diriger le personnel dans votre district.
- Contribuer activement à la croissance de l’entreprise en maintenant de solides relations avec les clients.
- Assumer un rôle de leadership dans la création et la gestion des horaires hebdomadaires des employés du district.
- Maintenir des dossiers de planification précis à l’aide du logiciel .
- Être disponible pour couvrir des quarts de travail en cas d’urgence.
- Effectuer les tâches administratives nécessaires, y compris les documents d’embauche, rapports et formulaires.
- Répondre rapidement et de manière professionnelle aux besoins et préoccupations des clients par courriel et par téléphone.
- Superviser les opérations de sécurité de plus de 20 points de vente.
- Encadrer et diriger une équipe de plus de 50 agents de sécurité.
Qualifications :
- Permis de sécurité valide.
- Expérience préalable en supervision requise.
- Permis de conduire valide et accès à un véhicule.
- Expérience démontrée dans l’industrie de la sécurité obligatoire.
- Expérience en sécurité dans le commerce de détail fortement souhaitée.
- Excellentes compétences en communication, à l’écrit comme à l’oral.
- Maîtrise de la langue anglaise, incluant les communications électroniques.
- Disponibilité pour assister à des réunions et formations afin de développer ses compétences.
- Connaissance des processus et procédures de sécurité.
- Solides compétences en leadership avec capacité à établir des objectifs clairs.
- Expérience en gestion considérée comme un atout.
- Diplôme d’études postsecondaires considéré comme un atout.
Ce que nous offrons :
- Salaire concurrentiel
- Horaires flexibles
- Formation rémunérée et opportunités de développement
- Possibilités d’avancement professionnel à l’interne
- Programmes de reconnaissance et primes
- Abonnement au gym – rabais de 25 % sur tous les forfaits, aucun frais d’inscription et possibilité de partage avec un membre de la famille (après la période de probation)
Blackbird Security Inc. is currently seeking a highly skilled and motivated Security Services Manager to join our Field Operations team in Montreal.
Role Summary:
As the Security Services Manager, you will play a crucial role in overseeing the security operations within your assigned district reporting directly to the Regional Manager Operations Manager and ultimately,the Director of Operations.
Job Responsibilities:
● Provide comprehensive support and oversight for all company operations within the district.
● Ensure effective management of all assigned sites.
● Facilitate and ensure proper training is provided to new hires within the district.
● Manage and maintain control over company-owned property, such as uniforms and equipment.
● Assist the Regional Manager in overseeing operations, client management, and other related tasks.
● Efficiently manage and lead the workforce within your district.
● Actively contribute to company growth by maintaining strong client relationships.
● Take leadership to create and manage weekly employee schedules for the district.
● Maintain accurate scheduling records using TrackTik software.
● Be available to cover shifts in emergencies.
● Complete necessary administrative tasks, including new hire paperwork, reports, and forms.
● Address client needs and concerns promptly and professionally through email and phone communication.
● Oversee the security operations of 20+ retail locations.
● Supervise and guide a team of 50+ security personnel.
Job Qualifications
● Valid Security License.
● Previous supervisory experience is required.
● Must possess a valid driver's license and have access to a vehicle.
● Proven experience in the security industry is mandatory.
● Prior retail security experience is highly preferred.
● Excellent communication skills, both written and verbal.
● Proficiency in the English language, including electronic communication.
● Willingness to attend meetings and training sessions to enhance skills.
● Knowledgeable about safety processes and procedures.
● Strong leadership skills with the ability to set clear objectives.
● Prior management experience will be considered an asset.
● Post-secondary degree is a plus.
What’s in for you?
● Competitive wages
● Flexible schedules
● Paid training and growth opportunities to succeed in your role
● Career advancement opportunities through promotion from within
● Recognition programs and bonuses
● Goodlife Fitness Gym Membership - 25% discount on all membership fees (all tiers), $0 enrollment fees and share with one family member (post completion of the probationary period)
About Blackbird Security
Make a difference by joining Canada’s fastest- growing National Security Company. We offer opportunities for personal and professional growth through career development pathways, mentorship by our dedicated management team , flexible schedules and competitive wages. We are a National Canadian security company servicing clients coast to coast with major branches across Canada's all 10 provinces. We are committed to bettering the community by providing excellent security services which fit the unique needs of our clients and the communities we serve. Our reputation is built by exceeding standards of performance and providing superior customer service to our clients. We provide security services to a wide-range of clients from retail stores, high-end retail stores, residential buildings, campuses, municipal offices, warehouses and many more. Join our dedicated security team today!
We thank you for choosing to work with Blackbird Security Inc. Please note that only shortlisted candidates will be contacted by the recruitment team.
DISCLAIMER: Atlantic Immigration Program Exclusion
Please be advised that Blackbird Security Inc. is currently unable to support applicants seeking employer endorsement for the Atlantic Immigration Program. We recently
expanded services to Atlantic Canada in 2023. We appreciate your understanding and encourage you to explore other opportunities with us. Thank you for considering a career with Blackbird Security In.
Job Type: Full-time
Pay: $55,000.00-$60,000.00 per year
Benefits:
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Montréal, QC: reliably commute or plan to relocate before starting work (required)
Application question(s):
- How soon would you be able to begin employment?
Experience:
- Supervising: 2 years (required)
- Management: 1 year (required)
- Security: 3 years (required)
Language:
- French (required)
- English (required)
Licence/Certification:
- Security Guard Licence (required)
Work Location: In person
