The Golf Operations Assistant supports the daily operations of The Dunes Golf & Winter Club and plays a key role in delivering exceptional member and guest experiences. This role assists with pro-shop operations, tee-sheet management, tournaments, leagues, customer service, and ensures the golf experience runs smoothly.
Key Responsibilities
Golf & Pro Shop Operations
· Assist with daily opening/closing procedures of the pro shop.
· Manage tee sheet, bookings, cancellations, and payments.
· Provide outstanding customer service to members and guests.
· Support merchandising (stocking, displays, inventory counts).
· Operate POS system; reconcile cash and end-of-day reports.
Events & Leagues Support
· Assist in preparing scorecards, signage, prizing.
· Help set up and execute corporate tournaments and club events.
· Provide customer support during events.
General Responsibilities
· Maintain a high standard of professionalism and service.
· Support Golf Professionals with administrative tasks as needed.
· Uphold club policies, safety expectations, and service standards.
Qualifications
· Customer-service or hospitality experience required.
. Class A Golf Professional is an asset
· Previous golf course experience is an asset.
· Knowledge of golf rules is an asset but not mandatory.
· Strong communication and ability to multitask.
· Availability on evenings, weekends, and holidays.
Job Types: Full-time, Permanent
Pay: $55,000.00-$70,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
Ability to commute/relocate:
- Grande Prairie County No. 1, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (required)
Experience:
- Customer service: 5 years (required)
Language:
Work Location: In person
