Operations Support Analyst, Bell Authorized Agents (OSL)
Toronto, ON
Company: Bell Authorized Agents (OSL)

About the Company:
OSL, a Bell Authorized Sales Agent, is a dynamic, people-first company providing outsourced sales solutions for some of North America’s biggest Fortune 500 companies. We believe in great people doing greater things, every day. At OSL, we hire passionate people who are looking for their next challenging career move. Our people reflect the professionalism and willingness to adapt and learn new skills that make OSL a leading sales and operational organization.

Position Description:
The Neighborhood Marketing Team within Bell Residential Services has an immediate opening for an Operations Analyst to provide support to a fast paced, growing sales team. The ideal candidate will be responsible for agent deployment data gathering and entry, analysis, reporting and execution. The candidate will have the opportunity to work in collaboration with multiple departments of Bell.


  • Support the day-to-day execution of the territory deployment strategy for Field Sales
  • Work within strategic guidelines to evaluate territory for rep deployment
  • Create and upload lead lists through SalesForce CRM
  • Investigate and work towards the resolution process for various data issues
  • Ongoing business support through territory and data analysis
  • Create and distribute various reports on weekly activity and sales results
  • Work collaboratively in a team environment and build on relationships with cross-functional groups

  • Ability to organize and prioritize multiple tasks and meet deadlines
  • Ability to take initiative with minimal guidance
  • Comfortable working both as an individual and as part of a team
  • Solid oral and written communication skills
  • Proficient with Microsoft Office with particular excellence in Excel
  • Strong attention to details, analytical & problem-solving skills
  • Must apply good judgment and discretion when handling sensitive & confidential documentation
  • Must be flexible to assume a variety of duties
  • Willing to work overtime, as required
Preferred Qualifications/Skills

  • University Bachelor’ s degree in Business, Applied mathematics / Statistics, Computer Science or equivalent work experience, which ensures an equivalent level of competency (2-5 years)
  • Knowledge of SalesForce CRM
  • Experience with SQL-based databases
  • Database knowledge (SAS, Oracle and EDW)
  • Working in a highly charged sales environment
  • Must be Bi-lingual (English/French)
Additional Information:
Position Type: Contractor
Position Level: Contractor
Job Location: Canada : Nova Scotia : Halifax || Canada : Ontario : Toronto || Canada : Quebec : Montreal
Application Deadline: 11/22/2019

Please apply directly online to be considered for this role. Applications through email will not be accepted.

Bell is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and where every team member has the opportunity to reach their full potential.

Created: Canada, ON, Toronto