Coast2Coast First Aid & Aquatics
Join Canada’s premier provider in safety and aquatics training, supplies, and equipment! Coast2Coast First Aid & Aquatics is seeking a highly motivated and experienced People Operations Manager. This critical role will collaborate closely with senior leadership to develop and execute strategies that foster organizational and people development. With over 12,000 five-star Google reviews across our locations, our reputation for exceptional service is well-established.
The Role:
As a People Operations Manager, you will be instrumental in shaping our company's future, focusing on enhancing our organizational structure, culture, and workforce capabilities. Reporting directly to the CEO, you will lead a team of HR professionals and work closely with management across the company to support our training centers and office staff.
Key Responsibilities:
- Lead and mentor the HR team, setting departmental goals that align with the company’s strategic objectives.
- Oversee scheduling and coordination of staff, employees, contractors, and events, including room reservations.
- Design and implement comprehensive HR strategies and programs encompassing workforce planning, talent management, and development.
- Enhance employee onboarding and orientation programs to ensure seamless integration of new hires into our culture and values.
- Develop and oversee advanced training and professional development programs to meet the needs of employees and the organization.
- Improve performance management processes, including the refinement of evaluation tools, to drive organizational excellence and employee growth.
- Expand employee benefits programs, ensuring competitive and comprehensive offerings.
- Drive recruitment and retention strategies, including employer branding initiatives, to attract and retain top talent.
- Manage complex employee relations issues, providing expert guidance and conflict resolution.
- Ensure HR policies, procedures, and practices comply with regulatory requirements and best practices, including the management of HR records and reporting.
- Act as a strategic partner to the leadership team, providing insights and recommendations on HR matters affecting the organization’s performance and culture.
Requirements:
- Bachelor's or Master's degree in Human Resources, Business Administration, or related field.
- Minimum of 5 years of progressive HR experience, with at least 3 years in a managerial or leadership role.
- Demonstrated success in developing and executing HR strategies and programs in a dynamic environment.
- Strong leadership and people management skills, with the ability to inspire and mentor a team.
- Excellent communication, negotiation, and interpersonal skills, capable of working with diverse stakeholders.
- Proven ability to handle sensitive situations and confidential information with discretion.
- Expert problem-solving and analytical skills, with a strategic and proactive approach to HR challenges.
- Advanced proficiency in HR software and Microsoft Office suite. Experience with Connecteam software is a plus.
- Flexibility to adapt and thrive in a fast-paced and changing environment.
What We Offer:
At Coast2Coast First Aid & Aquatics, we value our team and provide a competitive compensation package, including comprehensive benefits and opportunities for career growth and development. Join us and contribute to our mission of promoting safety and excellence in training across Canada, all while fostering a rewarding and supportive work environment.
Job Type: Full-time
Pay: $72,000.00-$110,000.00 per year
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Store discount
- Vision care
Flexible language requirement:
Schedule:
Ability to commute/relocate:
- Thornhill, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (required)
Experience:
- HR/Ops management for team of 50 or more: 5 years (required)
- HR/Ops Manager: 5 years (required)
Work Location: In person
