Maurizio – Assistant General Manager
Maurizio’s is a Halifax institution. It is long beloved, deeply familiar, and woven into the city’s dining life for decades. As we enter our next chapter, we are refining what has always mattered most: exceptional hospitality, disciplined craft, and a dining room that feels alive with care and intention.
We are seeking an Assistant General Manager to help steward the restaurant through this next era. This is a hands-on, floor led leadership role for someone who understands that great service is anticipatory, personal, and rooted in confidence rather than formality.
We believe the tole of an Assistant General Manager is to act as an anchor for the room. You set the tone each service, warm, composed, and attentive, ensuring guests feel genuinely welcomed and consistently cared for, whether they are visiting for the first time or returning for the fiftieth.
You lead by example, supporting the General Manager in daily operations while being visibly present on the floor. You notice what others miss, read the room instinctively, and help your team deliver hospitality that feels effortless and sincere.
What you will be doing:
· Communicating the vision to all team members and leads by example. Reinforcing the values daily and inspires the team with his/her exciting vision for the future;
· Regularly monitor and achieve the points of technical service and points of details;
· Build and maintain relationships with guests, team members and senior management alike;
· Following bar, beverage and wine control procedures exactly;
· Providing general administrative support for the restaurant;
· Showing leadership in creating a culture that revolves around the experience and enjoyment of food and wine;
· Demonstrating high personal integrity, business ethics and takes every opportunity to promote the venue;
· Conducting recruitment and selection and training and development initiatives as well as performance management and employee coaching;
· Using conflict resolution and problem-solving skills;
· Assisting with the tracking of sales, invoicing, and managing inventory;
· Conducting briefings with event service staff prior to each function;
· Ensuring accuracy and timeliness of payroll records;
· Striving for maximum efficiency and continual improvement of staff productivity;
· Participating on the Health & Safety Committee, ensuring that the Occupational Health & Safety Act and WSIB procedures are being followed;
· Ensuring the facility is well maintained, always repaired and spotless;
· Working with Marketing to design and implement a strategy to attract new business;
· Building relationships with vendors and suppliers;
· Additional duties as assigned or required.
What we are looking for:
· A post-secondary diploma/degree in Business or Hospitality is considered an asset
· Experience in a high volume, fast paced hospitality environment
· WSET Intermediate Wine Certificate or comparable is considered an asset
· A strong understanding of Five-Star service standards and ensuring these are consistently met or exceeded
· The ability to anticipate and fulfill guests' needs before they even ask, ensuring a flawless dining experience
· A proven track record of managing upscale or fine dining restaurants to understand the complexity of serving guests with high expectations.
· Superior verbal and written communication skills
· The ability to demonstrate extreme organization in a fast-paced environment while acting as a team player
· Skills in addressing and resolving guest complaints or concerns with tact, ensuring a positive outcome without compromising the guest experience
· Familiarity with premium beverage offerings, including fine wines, cocktails, and specialty coffees, to complement the dining experience.
· The ability and a passion to create memorable guest experiences through personalized service, remembering preferences of frequent diners, and making guests feel like a VIP
What’s in it for you?
· Competitive salary
· Comprehensive Extended, Health, and Dental benefits.
· Discounts at Goodlife Fitness
· Company RRSP contributions
· Growth Opportunities
As a member of The Armour Group Limited, Maurizio is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!
Qualified applicants are invited to submit their resume and cover letter to [email protected]. While we thank all applicants only those selected for an interview will be contacted.
