COMPANY OVERVIEW:
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community.
With nearly 1200 locations across the country and globally, Club Pilates provides millions of workouts a year to tens of thousands of members. Class formats target a wide range of clients’ needs – from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. For more information, visit www.clubpilates.com
POSITION:
The ideal Studio Manager will help the Regional Manager to oversee all studio operations from sales to staff at our newest location in North Vancouver.
REQUIREMENTS:
- 2+ years of retail/service sales or fitness sales experience.
- Confident in generating personal sales and training Sales Reps in sales
- Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
- Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email
- Ability to excel in a fast changing, diverse environment.
- Ability to recognize areas of improvement and make changes using good judgement.
- An affinity and passion for fitness.
- Solid writing and grammar skills.
- Highly organized, proficient in data management, ability to prioritize and meet deadlines.
- Professional, punctual, reliable and neat.
- Strong attention to detail and accuracy.
- Trustworthy and ability to handle confidential information.
- Ability to work harmoniously with co-workers, clients and the general public.
- Proficiency with computers and Studio software.
DUTIES
- Assist with lead generation including Grass Roots Marketing and Networking
- Implement sales process to schedule prospects into Intro class
- Membership sales
- Manage staff schedule
- Ensure that studio retail/products are stocked with accurate inventory counts
- Train and supervise Sales Representatives
- Proficient in ClubReady to help run daily operation and troubleshoot member accounts
- Independently make decisions related to high level customer service
- Maintain cleanliness and organization of the studio
- Enforce Club Pilates policies and procedures
- Ensure all forms, administrative supplies, and studio literature is stocked and visible
- Participate in networking/community events and studio promotions
- Any other duties as assigned
COMPENSATION & BENEFITS:
- This position offers a very competitive hourly wage; based on experience & performance.
- Plus commission on sales and bonus based on performance.
- Extended health and dental benefits.
- Growth potential within the company.
Job Types: Full-time, Permanent
Pay: $24.00-$28.00 per hour
Benefits:
- Dental care
- Disability insurance
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- Store discount
- Vision care
Education:
Experience:
- Supervisory/Management: 1 year (preferred)
- Sales: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
