Wayfound Mental Health Group is a growing psychological service provider specializing in trauma, PTSD, anxiety, and depression. We are seeking to add an additional member who is a highly motivated self-starter, to our strong administrative team. The ideal candidate will be professional, personable, and empathetic as this position is the first point of contact for our clients both in person, over the phone, and via email.
Qualifications:
- Must have minimum 3 years experience in an office environment (medical or Psychologist office preferred)
- Must have excellent communication skills, both oral and written
- Mature, polite, and mindful of potential sensitivities for clients
- Must be computer literate and have experience with Microsoft Office
- Must be able to work well independently and within a team
Responsibilities:
This position reports directly to the Admin Team Lead. Responsibilities include but are not limited to:
- Strict adherence at all times to company confidentiality policy
- Answer all incoming phone calls and emails
- Respond to all inquiries regarding clinic services via phone and email
- Triaging and booking referrals
- Process payments for services for fee for service clients
- Assist with billing and invoicing tasks as needed
- Perform additional administrative tasks as required
- Assist clients in booking/rebooking appointments over the phone, via email, and in person
Hours: 3 - 4 days a week (TBD) from 8am to 4pm. With the intent to become a full time permanent position.
Thank you for your interest in this position, however, only qualified candidates will be contacted for interviews.
Job Types: Part-time, Permanent
Pay: From $19.00 per hour
Expected hours: 20 – 24 per week
Benefits:
- Flexible schedule
- On-site parking
Application question(s):
- Have you worked in a Psychology office?
- Do you have insurance billing experience?
Experience:
- Admin/ Reception: 3 years (preferred)
Work Location: In person
