Team Lead, Community Crew
Island Savings, a Division of First West Credit Union
Duncan, BC
If you believe in the same things we do, let’s talk.

First West Credit Union is a tight-knit team of smart, friendly, creative, skillful and passionate professionals spread across British Columbia and beyond. We’ve come together because we believe in making a real difference in people’s financial lives. We believe that keeping things simple, showing leadership, and banking cooperatively can change the world for the better.

We are seeking a Team Lead for the Community Crew to join our team on a temporary part time basis for 2019, scaling up to full time hours in the summer months.

Position Overview

The Team Lead, Community Crew supports and promotes the regional brands through a commitment to community investment. Reporting to the Marketing/Communications Business Partner (Island Savings), this role participates in a variety of community events in the regional trade areas, acting as a brand ambassador, providing information and participating in activities to engage people of all ages. This role supports and oversees the community crew team, providing leadership, inspiration and exceptional service while living out FW values and vision

Here’s what would be included as a part of your typical day:
Key Accountabilities:
Team Leadership: Leads a team of up to 6 community crew members or volunteers; manages the day-to-day responsibilities of the team, including scheduling, approving time sheets, travel, and event execution; and provides applicable training to community crew team members.
Regional Community Events: Liaises with event organizers to ensure the community crew is prepared and has the materials needed; and leads the team at onsite community investment activations, organizing set up and tear down and ensuring brand consistency.
Non-Profit Internship Program: In conjunction with the Marketing Business Partner, creates an engaging community internship experience for community crew team members; and liaises with non-profit internship organizations and provides support for community internship program, including site visits and feedback.
Communications: Responsible for maintaining on-line community events calendar; manages proactive communication with regional staff about upcoming events & volunteer opportunities; and works with the Communications team in facilitating internal and external communications, including social media posts.
Ongoing Program Evaluation and Reporting: Solicits ongoing feedback on events and internship programs; in conjunction with the Marketing Business Partner, ensures programs stay on budget; and is responsible for seasonal debrief on program including event successes and challenges, identifying opportunities for program improvement.

Required Skills, Experience & Qualifications:
Enthusiastic and positive demeanor
Excellent communication skills, both verbal and written
Proficient computer skills including MS office and applications
Experience with social media
A class 5 BC Driver's License
A High School Diploma
Ability to work proactively and independently, demonstrating the ability to plan and organize
Sound judgment, discretion and interpersonal skills; demonstrating ability to lead by example and create a positive environment

Why work for us?

Our employees give us a lot and we think it’s only right to give something back. We offer a total rewards package that includes:
A competitive base salary plus performance-based incentive compensation and annual merit pay increases
Flexible benefits as well as retirement benefits
Vacation time, a flexible “Day4U”, and the ability to purchase up to 5 additional flex days
Other financial perks such as waived or reduced financial service fees, reduced rates on personal loans, mortgages, and vehicle leases, and no-interest loans to buy computers or fitness equipment for home use
But most of all, we’re invested in our local communities. Our initiatives are far-reaching with a special focus on raising food, funds and awareness for our local food banks. We volunteer and employees can be provided with paid time off to volunteer their time to assist in serving an organization.

What’s your place in the First West story? Apply now and let’s find out together.

First West regrets that only candidates selected for an interview will be contacted.

Diversity & Inclusion

First West Credit Union is committed to diversity and inclusion. Our goal is to create an inclusive, accessible environment for our candidates and employees that reflects the communities in which operate. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, accessible meeting rooms or other types of accommodation), please let us know and we will work with you to meet your needs.
Company: Island Savings, a Division of First West Credit Union