Lead with purpose. Build relationships. Drive growth.
Commissionaires Security Solutions (CVIY) is a mission-driven organization dedicated to supporting veterans, their families, and the safety of our communities. We are a full-service security services company operating as a Not-for-profit with a diverse customer base of commercial, residential and government accounts.
We’re looking for a Client Services Manager to lead our Central Island region (Malahat to Qualicum). This is a high-impact role for someone who thrives on building relationships, growing business, and leading teams to deliver exceptional service.
What you’ll do-
Lead and support a strong operations team across the region
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Build and maintain trusted client relationships
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Identify growth opportunities and support proposals, renewals, and new business
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Collaborate with leadership to execute strategic and market growth initiatives
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Stay ahead of industry trends and strengthen our community presence
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Ensure high-quality service delivery across all client sites
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Champion a positive, collaborative culture while representing CVIY’s values with clients, partners, and the community
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Partner with recruitment teams to communicate staffing needs and support effective placement of personnel across client sites
Why this role stands out-
Purpose-driven work supporting veterans and communities
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A visible, high-impact leadership role
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Opportunity to influence growth and strategy
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Autonomy to bring ideas forward and make a difference
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Work out of our new Nanaimo office
What you bring-
Strong leadership and people-management experience
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Excellent relationship-building and client service skills
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Strategic mindset with solid business acumen
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5–7 years in security or service-based industry (preferred)
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Self-motivated, positive, and adaptable
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Ability to travel within the region and occasionally to our Home Office in Victoria
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Proficient with Microsoft Office suite (i.e. Outlook, Word, Excel and PowerPoint)
What we offer-
Group-life Insurance and Long-term Disability
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Health & Dental and Vision coverage
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Paid sick and personal needs time
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Paid vacation time
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Company paid RRSP contributions
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Inclusive, supportive team culture
