High School Diploma
Completion of a medical terminology course preferred
Certificate in medical transcription preferred
Familiarity with psychological terms and assessment tools preferred
Good computer skills
Working experience transcribing and/or understanding/utilizing medical terminology
Good communication skills (written & verbal)
Ability to collaborate within a team setting; good interpersonal skills; resolution-oriented
Good abilities to manage priorities while multi-tasking
Good attention-to-detail skills
Ability to maintain effectiveness when experiencing change in work tasks or the work environment; adjust effectively to work within new processes, requirements, etc.
Previous office experience in a hospital/clinical setting preferred
Knowledge of Patient 1 preferred
Evidence of satisfactory attendance record
An employee’s disciplinary record will be reviewed as part of the assessment of qualifications
Ability to work in a manner that exemplifies the centre’s core values and helps patients get their life back
Should be aware of conditions and measures that may affect the safety of patients, residents, students, employees, volunteers, physicians and visitors
Act as a key communicator with clients, families, physicians, clinicians and other related departments and services.
Distribute mail, photocopy and compile patient-related resources for Psychology Services staff.
Develop and maintain manual and/or computerized systems for tracking psychology, neuropsychology and smoking cessation information and provide with this information in a report format as required. Create excel spreadsheets, as required.
Format letters, memos and other nursing-unrelated correspondence, draft and send e-mails.
Schedule appointments and assessments for patients.
Ensure the Service is adequately stocked with assessment and office supplies and track utilization of same. Make up extra chart packages in advance and follow up on supply orders and availability.
Prepare patient files including compiling referral and relevant background information.
Assist with preparing patient presentations and workshops.
Other duties, as assigned by the Director.
Maintain patients’ clinical records in accordance with WPHC policy. This includes maintaining strict confidentiality and privacy requirements.
At West Park Healthcare Centre, we are committed to fostering an inclusive and accessible environment, an important part of living our values. We are dedicated to building a workforce that reflects the diversity of the community. Our accessible employment practices are in compliance with the Accessibility for Ontarians with Disabilities Act, and the Ontario Human Rights Code. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For further assistance please contact the Human Resources Department at (416) 243-3600 extension 4633.