Personal Insurance Account Manager / Licensed Insurance Advisor
North City Insurance Brokers
Vaughan, ON

North City Insurance Brokers currently has an opening in our Group Division. We are looking for a full time Personal Lines CSR to join our team. The ideal person for this role needs to be reliable, detail oriented, customer focused, with good computer skills.


  • RIBO Licensed
  • Excellent verbal and written communication skills
  • Highly developed customer service skills
  • 2-4+ years experience as a Personal Lines CSR
  • Positive and enthusiastic attitude
  • Knowledge of Power Broker and Applied Rating(Compu-Quote) an asset

Primary Duties:

  • Provide professional customer service to new and existing clients
  • Respond to customer inquiries and provide information on insurance products and service
  • Process client payments and inquiries
  • Process changes via EDI upload/download and insurer portals
  • Ability to work with high volume, work collaboratively as a key member of a team and independently with minimal supervision
  • Excellent interpersonal, written and verbal communication skills

Job Type: Full-time


  • Personal Insurance Customer Service: 2 years (Required)


  • RIBO (Required)