What is the opportunity?
As Manager, KYC Compliance, you will act as the national market compliance ‘center of expertise’. You will play an active role in building internal networks by providing National support and advice to the Regional Vice President and their teams on the know your client, (KYC) on-boarding effectiveness within their sales units. You will be accountable for the ongoing execution of KYC operational soundness & risk mitigation strategies, gap management plans, monitoring, and reporting to key stakeholders. Responsibilities will also include the implementation of new national initiatives and activities. For more information, please visit: RBC Private Banking (rbcwealthmanagement.com)
Please note: This position can be located in Toronto, Montreal, or Vancouver.
What will you do?
As National Office change management champion, you will consistently promote and encourage employees to uncover innovative ideas to improve the KYC onboarding processes
Provide expertise and guidance on client onboarding account opening documentation requirements for Off/Onshore legal, Trust and complex structure
Use all available sources of feedback and data to continually enhance end-to-end service effectiveness
Monitor and support achievement of Service Partner Agreements by ensuring the accuracy of applications & documentation.
Coach the team and take ownership of client queries by applying ”client first” principles
Set and reinforce standards around client communication which include e-mail, phone or in-person interaction with clients
Provide Coaching and support to all stakeholders in partnership with the RVP/ VP,
Performs all complex operations and risk compliance functions nationally, ensuring processes & controls are in place, and being followed to protect shareholder interests in the areas such as: KYC reviews, Account Opening, Fraud Prevention, Anti-Money Laundering. Also develop, execute and support action plans from Control Testing Reviews and Internal Audit findings
What do you need to succeed?
Bilingual French and English OR Bilingual Mandarin and English, spoken and written
A minimum of 5 years industry experience
Strong operational background and ability to work and communicate with senior leadership across platforms
Strong expertise with Bank applications, Microsoft Office, i.e. Excel, Word, Outlook
Strong understanding of operations, compliance and AML policies and procedures
Anti-Money Laundering (AML or CAM) Certification or currently enrolled
Nice to have:
An undergraduate degree in Law or Accountancy
Ability to grasp issues at the strategic level, network and operate within divers, multi-functional team environment in order to create a more effective outcome
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
Address: 200 Bay St.
Work Hours/Week: 37.5
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Salaried
Required Travel (%): 0
People Manager: No
Application Deadline: 12/19/2021
Platform: Personal & Commercial Banking
Req ID: 434198