Customer Service Representative (Edmonton)
VitalAire Canada
Edmonton, AB
Engaged people for sustainable performance

VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare.

Through the passion and diversity of its people, Air Liquide leverages energy and environment transition, changes in healthcare and digitization, and delivers greater value to all its stakeholders.

Join us for a stimulating experience: you’ll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.

Here is What You Will Do
We are currently looking for a motivated customer focused full-time Customer Service Representative for our Edmonton, AB call centre location. The Customer Service Representative, Homecare (CSR) provides customer service by answering incoming calls for CPAP, Oxygen and other respiratory services. As necessary, contacting referral sources and/or customers to obtain further information to update and/or complete the patient file. The incumbent will carry out all responsibilities while promoting VitalAire's safety and quality practices.

Here is What You Will Need
High School Diploma with a background or experience in Customer Service/Medical
Good computer literacy with Google Docs, Sheets, Gmail applications and Microsoft applications
Keyboarding Skills (+45 wpm)
Strong experience with data management
Marketing and Sales skills are an asset
Here is Why You Should Join
Competitive salary, plus bonus and vacation
Competitive benefit flex package & DC pension plan
Standard working hours for better work/life balance
Tuition reimbursement & Career Development programs
Additional information
NOTE: All employment is conditional upon the completing and obtaining a satisfactory background check, including educational, employment, references and other relevant verifications depending on the position. This position is open to applicants legally authorized to work in Canada.

VitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.