Gravity Plumbing
Custom Homes & Renovations Division
Gravity is looking for an experienced, driven New Homes Division Manager to help lead and aggressively grow our Custom Homes and Renovations division.
This is not a traditional office management position.
We are looking for someone who understands the trades, understands numbers, can walk a job site, build a quote, manage profitability, develop relationships, and help build this division alongside ownership.
The successful candidate will have experience in both Plumbing and HVAC and understand how residential construction projects move from estimating and planning through rough-in, finishing, and final completion.
Our focus is specifically on:
- Custom homes
- High-end residential construction
- Residential renovations
- Cottages and lake homes
- Large residential retrofit projects
We are not focused on subdivision work.
The Role
The New Homes Division Manager will be responsible for the overall performance and growth of the division.
This includes:
- Reviewing new opportunities and project drawings
- Completing site visits
- Preparing and reviewing estimates
- Building project budgets
- Understanding labour and material requirements
- Tracking actual costs against quoted costs
- Managing project profitability
- Coordinating Plumbing and HVAC scopes
- Working directly with builders, general contractors, designers, and homeowners
- Managing scheduling and project execution
- Supporting field employees
- Identifying problems before they impact the project
- Ensuring projects are completed professionally and profitably
- Developing new customers and contractor relationships
- Growing the division aggressively while maintaining strong margins
Estimating & Financial Responsibility
The successful candidate must be comfortable working with numbers.
You will be expected to understand:
- Project revenue
- Gross profit
- Net profitability
- Labour budgets
- Material budgets
- Estimated versus actual costs
- Change orders
- Extras
- Job costing
- Project forecasting
- Pricing strategy
This individual must understand that revenue alone does not make a successful division.
Every project needs to be properly priced, managed, tracked, and completed profitably.
Sales & Business Development
This position will also have a major business-development component.
We are looking for someone who is comfortable getting outside of the office and building the business.
Responsibilities will include:
- Developing relationships with custom-home builders
- Developing relationships with general contractors
- Meeting architects, designers, and construction professionals
- Following up on new opportunities
- Visiting potential projects
- Building a strong pipeline of work
- Maintaining relationships with existing customers
- Identifying new builders and contractors that fit Gravity's business model
- Helping Gravity become the preferred Plumbing and HVAC contractor for high-quality custom residential projects
We want someone who sees an opportunity and goes after it.
Plumbing & HVAC Knowledge
Strong working knowledge of residential Plumbing and HVAC is required.
You do not necessarily need to be a licensed tradesperson, but you must understand the work well enough to:
- Read plans and specifications
- Walk a project confidently
- Understand drainage, waste, venting, and water distribution
- Understand fixtures and plumbing rough-ins
- Understand furnaces, heat pumps, ductwork, HRVs, and residential HVAC systems
- Understand construction sequencing
- Identify scope gaps
- Understand labour requirements
- Review field quality
- Communicate professionally with tradespeople and builders
- Build and review accurate scopes of work
Leadership
This person will work closely with ownership to build the division.
You will be expected to:
- Take ownership of the division
- Lead employees and subcontractors
- Set expectations
- Hold people accountable
- Solve problems quickly
- Communicate clearly with customers and field teams
- Build systems and processes
- Develop the people underneath you
- Help build a scalable and profitable operation
We are looking for someone who wants to build something, not simply maintain what already exists.
What We Are Looking For
The ideal candidate will have:
- Experience in residential Plumbing and/or HVAC
- Strong knowledge of custom homes and renovations
- Estimating experience
- Strong understanding of job costing and profitability
- Construction project-management experience
- Ability to read drawings and specifications
- Excellent communication skills
- Strong customer relationship skills
- Sales and business-development ability
- Strong organizational skills
- Leadership experience
- Ability to make decisions and solve problems independently
- A strong sense of urgency
- A growth-oriented mindset
What Success Looks Like
Success in this position means:
- Projects are properly quoted
- Jobs are completed on budget
- Labour and material costs are controlled
- Change orders and extras are captured
- Customers receive excellent communication
- Field teams are organized and productive
- New contractor relationships are continuously being developed
- The project pipeline continues growing
- Revenue grows
- Profitability grows with it
The Opportunity
Gravity is continuing to expand across multiple home-service divisions and markets.
The New Homes division has significant room for growth, and we are looking for the right person to help ownership turn it into a large, profitable, and highly respected Custom Homes and Renovations operation.
This position offers the right individual the opportunity to have a major impact on how the division is built and where it goes over the next several years.
If you understand the trades, understand business, know how to build relationships, and want the opportunity to build and lead a division, we want to hear from you.
Pay: $75,000.00-$120,000.00 per year
Benefits:
- Dental care
- On-site parking
Work Location: In person
