Job Summary
We are seeking a professional and organized Counter Assistant / Receptionist to join our team. This role involves managing front desk operations, providing excellent customer service, and supporting administrative functions within a busy restaurant environment.
Key Responsibilities:
- Answer incoming calls for table reservations and takeout orders.
- Welcome and greet guests as they enter the restaurant.
- Assist customers with reservations and coordinate with the front-of-house team to assign tables.
- Inform walk-in guests of current table availability or book them for the next available seating time.
- Process takeout orders for walk-in customers.
- Prepare and hand over takeout orders to delivery partners such as Uber Eats, SkipTheDishes, and DoorDash drivers.
- Respond to catering inquiries and take down catering order requests.
- Assist with bar drink preparation during slower periods.
- Help deliver drinks from the bar to tables when needed during free time.
- At the end of the shift, clean and organize the reception/counter area and assist with bar cleaning duties as required.
Ideal Candidate:
- Friendly, professional, and customer-focused.
- Strong communication and multitasking skills.
- Comfortable handling phone calls, customer service, and coordinating with the front-of-house team.
- Willing to assist other team members during quieter periods and help with closing duties.
Pay: $17.60-$20.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
