Job Type: Permanent
Primary Location: Ottawa, Ontario, Canada
All Available Locations: Ottawa; Montreal; Toronto
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
Partner with clients to solve their most complex problems
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Are you a strong performer with a passion for consulting that has excellent client relationship skills, a strategic mindset, a desire to learn new business / technology capabilities, and relevant industry experience that can be used help organizations become more digital using information?
What will your typical day look like?
As a Senior Consultant in our Content Services practice, you will help our clients solve some of their most difficult business challenges and enable their digital transformation agenda through the effective use of information (e.g. increasing collaboration, automating processes, improving the management of documents and records). Our practice helps clients with their end-to-end journey from upfront strategy through to implementation and operations. In this position, you will be taking a leadership role in the delivery of projects, engaging clients to facilitate workshops and present Deloitte’s thought leadership, driving the creation of deliverables, and advising them to implement the right solutions and business processes that get to tangible outcomes. You will have an opportunity to work with industry experts, business stakeholders, and project delivery teams in a fast paced and collaborative environment. You will get to grow as a leader, as well as mentor to others on the team. We work with different vendors in the marketplace (e.g. Microsoft, OpenText, SAP, Box, IBM) to bring the right solutions and capabilities to the table.
About the team
Content Services, within our Digital Customer offering, is a Deloitte sub-offering focused on providing organizations with a front and back-office transformation of their information management operations, processes, and technology. We strive to enable customer strategies, create human-experiences and deliver a positive end-to-end journey. Our team focuses on capabilities that include document and records management, information architecture, content migration, digitization, and targeted integrations to enable a broader information ecosystem and help our clients see their information as valuable assets.
Enough about us, let’s talk about you
As a Senior Consultant, you are someone with:
4-6 years of experience working in a consulting-based environment with knowledge of the business processes and capabilities in the key industries that we typically work in – public sector, financial services, and/or energy & resources
Experience in a project environment where you are delivering the strategy, design, or functional aspects of the engagement (e.g. business vision, business requirements, current / future state analysis, information governance model, user acceptance testing, process mapping, Content Service Platform or other information technology implementation roadmaps)
Ability to facilitate meetings with a diverse set of stakeholders – business, technical, executive
Demonstrated experience in owning and delivering clear and concise deliverables in PowerPoint, Visio, Word, and Excel format
Experience leading teams of 2 to 3 people
The following experience is an asset:
End-to-end sales cycle support (responding to RFPs, building pitch decks to clients, developing marketplace eminence, identifying pricing strategy, etc.)
An undergraduate or graduate degree (or equivalent work experience) in some of the following areas: Business Administration, Technology, Information Management, or Library Sciences
Knowledge and experience in the end-to-end technology implementation cycle
Experience in the areas of document and records management, information architecture, content migration, systems integration, and digitization
Bi-lingual (French and English) is strongly desired (for Montreal location, fluent business level French is mandatory)
**must be eligible for obtaining a security clearance from the Government of Canada, that is to say, have been in continuous service in Canada for at least 5 years
Our shared values
While our Purpose guides us and helps explain why we exist, our shared values describe the behaviour we expect from each other at the firm.
They provide common ground to unite us across cultures and geographies. They help us to earn the trust and respect of our stakeholders. We all commit to living by these shared values, to stay true to the principles they represent, and to honour the legacy from which they came. They are what sets us apart and makes us Deloitte.
Every day, we live our Purpose through the following five shared values:
Lead the way: Deloitte is not only leading the profession, but reinventing it for the future. We’re also committed to creating opportunity and leading the way to a more sustainable world.
Serve with integrity: Deloitte has earned the trust of employees, clients, regulators, and the public for 175 years. Upholding that trust is our single most important responsibility.
Take care of each other: We look out for one another and prioritize respect, fairness, development, and well-being.
Foster inclusion: We are at our best when we foster an inclusive culture and embrace diversity in all forms. We know this attracts top talent, enables innovation, and helps us deliver well-rounded client solutions.
Collaborate for measurable impact: We approach our work with a collaborative mind¬set, teaming across businesses, geographies, and skill sets to deliver tangible, measurable, attributable impact.
The next step is yours
Sound like The One Firm. For You? Apply by [insert date].
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at firstname.lastname@example.org if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). We’d love to hear from you!
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.