DUTIES AND RESPONSIBILITIES:
- Must be able to guide guests through the menu, answer questions, make recommendations, and suggest appropriate meals if required.
- Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
- Assist in the training and development of new employees when required.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Perform various guest services by taking orders, serving food and beverages to the guests promptly.
- Collect payments from guests in a timely manner.
- Check with guests to ensure that they are enjoying their meals and take action to correct any problems.
- Check guests identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Clean tables or counters after guests have finished dining.
- Stock service areas with supplies such as coffee, food, tableware, etc.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Other duties as required.
BUSINESS EQUIPMENT AND COMPUTER APPLICATIONS
- Point of sale system
- WEIGHT HANDLING: Up to 9 kg (20 lbs)
- EDUCATION AND EXPERIENCE:
- Must be of legal age to serve alcohol.
- Language: English (required); Chinese (preferred)
- Customer service skills – able to exceed guest expectations
- Previous serving experience preferred, but not necessary.
- Strong communication and interpersonal skills
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
- You must be able to perform efficiently during high volume peak periods.
- Must be able to work with minimal supervision and have a strong initiative.
- Must be eligible to work in Canada.
Job Types: Part-time, Permanent
Pay: $16.75-$18.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Store discount
Flexible language requirement:
Experience:
- serving: 1 year (preferred)
Licence/Certification:
- Smart Serve, SIR or equivalent (preferred)
Work Location: In person
