Inside Sales Representative - Dental Instruments
Brasseler USA
Quebec City, QC


Quebec City

Brasseler USA (, a leading instrumentation provider to dental professionals, is currently seeking a highly self-motivated Inside Sales Representative for a great opportunity working from their Quebec City office. The ideal candidate will possess at least 2 years of inside sales experience and be bi-lingual (fluent in both French and English).


  • Achieves Brasseler’s Sales and Gross Profit targets, as well as driving product penetration among core segments to their assigned customers via outbound telephone sales calls, utilizing a consultative sales approach.
  • Also in this role, the Inside Sales Representative is assigned to Brasseler’s inbound sales line and is responsible for upselling and cross-selling to customers who call in, driving overall telephone sales growth for the company.
  • Uses product knowledge and promotional programs to achieve these targets.
  • Attends continuing educational training as offered and works in conjunction with field sales to the benefit of the overall growth and health of the customers in their assigned territories.


  • Contact assigned customers each day via outbound calling in order to achieve Sales and GP targets. Uses Consultative Sales Approach, product knowledge and promotional programs to achieve results.
  • Sell to Customers that call in on Brasseler’s Inbound Sales Line- Upselling/Cross-Selling to drive telephone sales growth for the company. Uses Consultative Sales Approach, product knowledge and promotional programs to achieve results.
  • Attend Continuing Educational Training for the purpose of staying educated and up-to-date on current dental trends, and existing and new Brasseler products and processes.
  • Understand and effectively use reporting and tools provided to increase Gross Profit and Sales results, i.e. CRM, A+GUi/AS400, Qlikview.
  • Work with support departments (Credit, Customer Service, Product Managers, Handpiece Repair) to assist customers with order status, product returns, pricing discrepancies, inquiries on account balance, and repair quotes and inquiries.


  • College Degree Preferred
  • Telephone Sales, Inside Sales or Telemarketing preferred
  • Customer Service Roles
  • Must be fluent in French and English.


  • $17.47/hour base.
  • Monthly/quarterly commission program (typically annualizes to around $20,000 for average performance).
  • Position is eligible for all Brasseler Canada benefits (insurance, vacation, holiday).

Job Type: Full-time

Salary: $17.00 to $17.50 /hour


  • sales: 2 years (Required)
  • inside sales: 1 year (Preferred)


  • French and English (Required)