About Chartered Professional Accountants of Canada
Chartered Professional Accountants of Canada (CPA Canada) works collaboratively with the provincial, territorial and Bermudian CPA bodies, as it represents the Canadian accounting profession, both nationally and internationally. This collaboration allows the Canadian profession to champion best practices that benefit business and society, as well as prepare its members for an ever-evolving operating environment featuring unprecedented change. Representing more than 220,000 members, CPA Canada is one of the largest national accounting bodies worldwide.
About the opportunity
As the Quality and Editorial Assurance Specialist, you will be primarily responsible for conducting quality reviews and for maintaining and establishing technical and editorial quality standards for learning products, publications and marketing materials as part of our talented, highly-collaborative Learning Solutions Services (LSS) team.
What you'll do
Conduct quality assurance and control testing on all publications, elearning and multimedia content from:
A technical perspective – including content functionality, navigation, behaviour and consistency of interactive elements; GUI display guidelines and policies, including accessibility; visual and recording quality of video and audio content
A correctness and integrity perspective – including conformity of designed drafts to original manuscripts; editorial quality and compliance of content with style and brand standards; accuracy of transcripts and closed captioning for video and audio content
Advise on issues and suggested amendments to the client, LSS team members, developers or other collaborators, and participate in ongoing project-related communication
Where applicable, attend initial needs assessment and other planning meetings to advise on needs and scope for quality assurance
What we're looking for
The ideal candidate will have the following skills and experience:
Post-secondary diploma with a focus on communications (writing, editing, proofreading, graphic design, multimedia communications)
3+ years' learning solutions testing and quality assurance / quality control (QC) background or desire to learn; familiarity with learning development tools such as D2L, Articulate 360 and RISE; experience with bug tracker tools and test case writing an asset but not required
3+ years' experience editing, proofreading or QC for online content
Technical aptitude with a basic understanding and ability to learn new software applications
Strong copy editing ability to conduct language reviews of pre-publication / pre-design elearning content
Proficiency with MS Office Suite (Word, Excel, PowerPoint, Teams)
Experience using Adobe Acrobat’s commenting features to mark up draft content for clients and designers
Working knowledge of various file sharing systems, including: shared folders, FTP and SharePoint
Strong active listening abilities
Strong skills in communicating clearly in order to collaborate with team members and clients and to provide clear, actionable feedback as part of QC reviews
Experience with or desire to learn video production best practices to effectively advise on the quality of visual content
Experience working within an agency model as part of a fast-paced, project-managed production process with tight deadlines and accountabilities both to clients and to fellow team members.
What it's like to work here
CPA Canada is a great place to work with a diverse workforce and commit to health and wellness for its employees. The organization offers a flexible and balanced environment that allows individuals to maximize professional and personal development. CPA Canada employs over 400 people, with its headquarters in Toronto and regional offices in Burnaby, Ottawa and Montreal. Our technology-enabled culture is designed to attract qualified people and enable them to do their best work. Employee perks include competitive salaries and pension, a comprehensive benefits package, professional development programs, flexible working hours and opportunities to work from home, regular social events and a highly successful employee volunteer program. CPA Canada is dedicated to continual improvement and building a high-performing, innovative organization that creates value for members and other stakeholders.
Organization values
We create a collaborative and constructive culture by:
- Acting with Integrity • Fostering Excellence • Respecting Others • Working Collaboratively • Being Accountable
CPA Canada is committed to cultivating an inclusive, accessible environment where each employee feels respected, valued and supported. All qualified individuals may apply online. Please note this in your application if you require a disability-related accommodation to participate in our recruitment process. We'll be happy to work with you to meet your needs.
COVID-19 Vaccination Policy
CPA Canada is committed to the health and safety of our people, our stakeholders, and the communities where we live and work. Accordingly, all CPA Canada employees must be fully vaccinated as a condition of employment per our Vaccination Policy. Therefore, CPA Canada will make the successful candidate an offer of employment on the condition of being fully vaccinated against COVID-19 and providing proof of vaccination before their start date. “Fully vaccinated” is defined as having received the complete series of an accepted COVID-19 vaccine, or any combination thereof, at least 14 days before the employment start date, as stipulated by the Ministry of Health and Public Health authorities in the respective jurisdiction of hire.
If the candidate has a documented exemption that may be protected by Human Rights legislation in the respective jurisdiction of hire, a request for accommodation may be sought prior to the employment start date by furnishing written proof that is accepted and deemed satisfactory to CPA Canada.