Administrative Academic Assistant
University of Ottawa
Ottawa, ON
Position Purpose

Assists with departmental administrative, financial and academic activities, in accordance with applicable policies and procedures.

Essential Qualifications

Knowledge of office and clerical techniques normally acquired through postsecondary studies in a relevant field or an equivalent combination of studies and work experience
Two years’ experience in an administrative support position
Knowledge of bookkeeping
Experience in interpreting, explaining and applying university and granting agency policies and procedures, as well as collective agreements
Proven skill in using computerized systems and software, including financial and pay systems, student information systems, spreadsheet programs, databases, the Internet and email
Knowledge of office activities, including email, filing, office equipment maintenance, reprography, and refund requests
Experience with bilingual administrative writing
Customer service experience, with excellent interpersonal and communication skills
Ability to work both independently or in a team
Bilingualism — French/English (spoken and written)

Key Competencies

Key competencies required at the University of Ottawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.


All qualified candidates are invited to apply; however, preference will be given to Canadian citizens and permanent residents. The University of Ottawa is an equal opportunity employer. We strongly encourage applications from women, Aboriginal peoples, persons with disabilities and members of visible minorities. If you are invited to continue the selection process, please notify us of any particular adaptive measures you might require.

Applications from employees belonging to the bargaining unit SSUO will be considered first. Priority will be given to employees who have an entitlement as defined by their collective agreement or university policies. The University also accepts external applications; they will be selected in second place. Schedule with an average of 35hrs/week. Workshops offered by Leadership, Learning and Organizational Development that you have taken may be considered an asset if you apply for a position at the University. Don’t forget to list them on your CV. We thank all candidates for applying. We will only contact candidates selected for further consideration. Any information you send us will be handled respectfully and in complete confidence. Remember to upload a copy of your diploma(s) or a certificate of merit as well as a current version of your CV into the My documents section of your career profile (please include the job ID number, i.e. J0000-0000, in the title of your document).

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