Overview
We are seeking a professional, friendly and organized Receptionist/Administrator to join our team. This role is vital in ensuring smooth daily operations, providing exceptional customer service, and supporting administrative functions within our office. The ideal candidate will possess strong clerical skills, proficiency in office software, and excellent communication abilities to manage front desk responsibilities effectively. We are a 40+ year family owned and operated business looking for someone to work as an integral part of our team. We are taking the next two months for interviewing, and job shadowing to ensure we find the right fit. We are looking to have the role filled by the end of August.
Duties
- Greet patients and visitors in a professional and courteous manner
- Manage phone systems, directing calls and taking messages as needed
- Handle appointment scheduling and coordinate appointments between other dental offices
- Maintain organized filing systems, both physical and digital, including document management and record keeping
- Billing, submitting insurance claims and cash handling
- Addressing inquiries and managing appointments promptly and professionally
- Manage correspondence via email and phone to ensure timely communication
Qualifications
- Proven experience in office administration or clerical roles, preferably in a medical or dental office setting
- Strong computer skills
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment
- Exceptional customer service skills with professional phone etiquette
- Prior experience managing phone calls and front desk operations preferred
- Ability to handle confidential information discreetly
- Strong organizational skills with the ability to prioritize tasks effectively
- Previous experience in medical or dental offices is advantageous but not required
This role offers an opportunity to be an integral part of our team while developing valuable administrative skills. We value professionalism, attention to detail, and a very friendly demeanor in our candidates.
Job Type: Part-time
Pay: $18.00-$23.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Work Location: In person
