Client Services Representative, Cervical Cancer Screening
Specimen Receipt and Dispatch, LM Labs, $22.58 per hour
What you’ll do
Processes test requisitions by receiving specimens and completing requisition forms, entering patient data into computer; issuing new patient identification number where required and identifying duplicate records; correcting errors and omissions in patient demographic data; checking for accuracy and completeness of information.
Receives and handles specimens by locating the slides and verifying pertinent information, and retrieving slides needing expediting; corresponding with external physician offices; files and organizes records, such as requisitions and slides.
Operates a phone, responds to telephone inquiries, directs calls, refers problems to supervisor.
Receives telephone/fax requests for information or test results and handles the request personally or redirects to appropriate individual according to established procedures. Receives and documents information on incoming requests.
Responds to routine correspondence and verbal enquiries from medical personnel regarding patient information.
Faxes test results and forwards requests for test interpretation to a Medical Laboratory Technologist in accordance with established procedures.
Obtains or clarifies missing or questionable information by contacting appropriate areas and enters missing or corrected information into computer system.
What you bring
Completion of Grade 12
Knowledge of medical terminology
Two (2) years’ recent related experience or an equivalent combination of education, training, and experience
You will have the ability to:
Keyboard at 45 wpm.
Communicate effectively, both verbally and in writing.
Physically carry out the duties of the position.
Work deal with others effectively.
Operate related equipment.
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
Access to more than 2,000 in-house training programs.
Enjoy a comprehensive benefits package, including municipal pension plan.
12 annual statutory holidays with generous vacation entitlement and accruement.
Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Temporary, Full-Time (until February 1, 2022)
Wage: $22.58 per hour
655 West 12th Avenue, Vancouver
Applications will be accepted until position is filled.
Monday to Friday; 0800-1600
Requisition Number: 104746
What we do
Lower Mainland Laboratories (LML) lmlabs.phsa.ca provides laboratory testing at 31 sites across the lower mainland and central coast of B.C., including acute care hospital laboratories and and specialty laboratories.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of March 5, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at firstname.lastname@example.org and a Help Desk Representative will contact you the next business day.