Support Worker: Part Time, Windrose Supportive Housing (2 Positions)
** this position is a female (cis-gender, non-binary, transgender) designated position as it is working with a vulnerable female population/client group
**successful candidates will be scheduled shifts during the evenings, overnights and weekends
Department: Child and Youth Services
Salary: hourly rate starting at 20.36$ + 4% Vacation Pay
Hours of Work: Shift work, availability to work overnights is required
Employer:John Howard Society of Ottawa
Closing Date:Thursday, August 20th, 2020 at 4pm
** please submit full cover letter and updated resume by deadline. Only those selected for an interview will be contacted
The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve, and is seeking that diversity in applicants for this position.
This program is supportive housing for young women (cis-gender, non-binary and transgender) who are at-risk of, or have current justice system involvement and/or homelessness. Young women entering this program will be working on personal goals and will require a longer term safe and affordable housing opportunity with on-site supports around building life skills, mental health, substance use, crisis management, and peer relationships. Living at Windrose will provide them the opportunity to continue their ongoing work to become positive contributors to their community and lead a healthy lifestyle.
University Degree/College Diploma in the social sciences OR working towards completion of one
experience de-escalating crisis and supporting folks with mental health challenges
experience in a residential setting/ and or community development
experience working with youth within a strength-based framework
Knowledge and Skills:
Understanding of, and experience working with youth populations, specifically young women
Competency engaging and establishing rapport with youth
Competency using crisis management skills
Clear understanding of operating within agency policies and procedures
Basic counselling skills to support case plans with residents as directed by Coordinator
Strong organizational skills to support the team with accomplishing various tasks set out in JHS/Windrose work plan
Competency in report writing, gathering and interpreting data and outcome measures, as required by Coordinator
Successful candidates will:
Have an updated clear Criminal Record Check working with a vulnerable population
Have a desire to support youth through an anti-oppressive, anti-racist and feminist lens
Have an understanding of youth mental health and development
Possess strong time management and organizational skills
Have an ability to effectively deal with neighbour or community complaints after hours if required
Be interested in working within a supportive community that includes residents and the Windrose staff team
Have excellent people skills to facilitate relationships with residents, colleagues, supervisors, program partners and community members
Have a genuine interest in working with youth in a caring and empathic manner
Be highly creative to support interactive and engaging programming for the residents
Be looking for a part time job where they can contribute their ideas and passions while learning from their colleagues and the residents
Be willing to work evenings, weekday overnights, holidays and weekends
Windrose Supportive Housing
SUPPORT WORKER JOB DESCRIPTION
Under the general direction of the Director of Child and Youth Services and the immediate supervision of the Windrose Coordinator the Support Worker (SW) will perform various tasks related to building maintenance, program support/development and general assistance with the residents.
Maintenance/Cleaning/Meal Prep Responsibilities
Complete tasks in accordance with posted cleaning schedule.
Prepare apartments for occupancy.
Assist in meal preparation during group facilitation.
In accordance with established guidelines it may be necessary to record information associated with the resident(s) interactions, or with the SW response to various situations.
Contribute to the communication logs while on site regarding resident activities and valuable conversations.
Monitor the building in accordance with the safety policy.
Program Representation/Community Relations
SW must have a firm grasp of the established procedural guidelines to determine an appropriate response to community members presenting concerns.
Program Level Responsibilities
Ensure a comprehensive understanding of Windrose’s Operation Manual.
Understand the role/responsibilities Coordinator and Director.
Support case plans as directed by Coordinator.
Support evening and weekend life skills and other programming as required.
Support program development and work plan tasks as directed by Coordinator.
Promote residents successfully resolving conflict while maintaining client and staff safety.
The SW must have a firm grasp in the procedural guidelines for determining when on call would be required and appropriate.
Attend supervision meetings with Coordinator and attend staff meetings regularly.
Duties which may be identified from time to time by the Coordinator.
**this is a female (cis-gender, non-binary, transgender) designated position**
Education: Completion of degree or diploma in a helping field or working towards graduation
Training: Willingness to be trained in required skill areas
Language: Bilingual Preferred (English/Second Language)
Non-violent Crisis Intervention
Additional Essential Skills
Strong interpersonal and communication skills
Ability to use sound judgement
Ability to de-escalate conflict if required
Role model appropriate living skills and healthy lifestyle