Position: Program Manager, Full Time
Intellectual Disabilities (North and West Vancouver) Society supports individuals living with intellectual disabilities to thrive in the unique life they choose. IDS is a mid-sized, non-profit organization that provides a variety of housing, community, and employment services. We see a community where all people with disabilities have equal opportunities to lead active, fulfilling lives and are recognized as contributing members of the community. IDS is a community leader providing quality services and is accredited by CARF. The Program Manager is responsible for the day-to-day operation of two staffed homes (to be determined) and their corresponding day programs.
The Program Manager ensures that all team members operate within the framework of the society’s Mission, Vision, Philosophy, Code of Ethical Conduct, Confidentiality, and Best Practice Standards.
Role Responsibilities
- Managing services, person-centered plans, and risk assessments for the supported individuals living in the staffed homes.
- Managing the onboarding, coaching & supervision of Residential Care Worker staff in accordance with the Societies’ policies and the Collective Agreement.
- Program intakes including orientation to rights, self-advocacy, and service expectations.
- Meeting the requirements of all program funders to include but not limited to liaising with Community Care Facilities Licensing, CLBC, health, and other professionals.
- Financial reporting; budget compliance.
- Managing all aspects of program health and safety requirements including emergency procedures, inspections, medication delivery, critical incidents, and injury reporting according to WorkSafeBC, CARF, and Licensing standards.
- Assessing accessibility needs for supported individuals, staff, and the physical structure.
- Oversee the health and well-being of individuals
- Perform administrative duties as required.
- Attended meetings, training and all IDS events as required.
- Ensuring regular maintenance activities are conducted for homes and vehicle (s).
- Supervise and evaluate the work of program staff. Coordinate the scheduling of program staff. Participate in grievance resolution amongst staff. Perform such personnel activities as interviewing, hiring, training, evaluating, disciplining, and terminating staff as required by the program(s).
- Manages all aspects of the daily and monthly financial, administrative aspects, report writing, and record keeping of the program. Maintain good working knowledge of all information systems and ensure data accuracy.
- Managing the system for staff and volunteer orientation, supervision, in-service training and evaluation.
- Ensure all employees within their program complete and remain current on their training and licensing requirements.
- Arranges shift schedules, ensuring appropriate staff coverage in accordance with the Collective Agreement.
- Maintain a positive work culture within each program to include but not limited to team engagement, and employee motivation.
- On-call duties.
- Perform other duties as required.
Knowledge, Skills, and Experience
We are seeking a candidate who is committed to person-centered practices and has a comprehensive knowledge of supporting individuals who have developmental disabilities, medical conditions, mental health conditions, autism, and issues related to aging. This includes experience with augmentative communication tools/strategies and experience with supporting challenging behaviors. As an ideal candidate, you will have a strong understanding of applicable policies, frameworks, and systems such as CCFL, CLBC, CARF Accreditation, and Public Trustee/Guardianship. You have a demonstrated ability to work with staff teams in a unionized environment, with an emphasis on leadership, teamwork, training, and coaching. You take a proactive approach to your work and have experience in being decisive in a wide variety of situations. Your organizational, time management, and financial management skills are well-developed. You have proven excellence in communication skills (oral, written, facilitation, and interpersonal). You can maintain respectful and professional relationships with key stakeholders including supported individuals, families, professionals, and multi-disciplinary teams.
Education
You have an undergraduate Degree in social work, psychology, or a related field, or a 2-year Diploma in the community support field in combination with one year of direct community support program experience. Evidence of career progression is an asset. A high level of competence in technology is required including the Microsoft suite of programs, Teams, Zoom, and social media platforms. Experience in ShareVision is an asset.
Pre-Requisite
- Class 5 BC Driver’s License
- Driver’s abstract demonstrating an acceptable driving record and use of a reliable vehicle.
- Business Insurance – ICBC.
- Emergency or Standard First Aid with CPR C and AED training.
- Criminal Record Check and tuberculosis screening.
- Non-Violent Crisis Intervention or Mandt System Training.
- Medical Approval letter (provided by IDS).
Hours of Work: Hours of work per week: 37.5
Schedule: Monday-Friday 8:30 am-4:30 pm in the program, with the flexibility to meet the needs of the program.
IDS offers a team environment with ongoing staff learning opportunities and a comprehensive benefits package including the opportunity to contribute to the Municipal Pension Plan.
To apply send your cover letter and resume to [email protected]
Please visit our website for more information about IDS.
We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview. IDS is an equal-opportunity employer that does not discriminate against age, gender, ethnicity, sexual orientation, religion, or disability. We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please email careers. request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Job Type: Full-time
Pay: $64,000.00 per year
Benefits:
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
Flexible language requirement:
Ability to commute/relocate:
- North Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Why are you interested in working in this field of work?
Experience:
- management: 1 year (preferred)
Licence/Certification:
- Class 4 driver's license (preferred)
Work Location: In person
