Preference will be given to qualified employees, as defined in the Full-Time Support Staff Collective Agreement. Should a suitable candidate not be found, external candidates will be considered.
Under the direction of the Manager, Student Transition and Community Connections, the incumbent contributes to the successful transition and retention of students at Sheridan through the provision of supports and services related to safe off campus housing, and access to basic needs and community resources. The incumbent works with students and off-campus housing providers to support existing rental opportunities and identify additional housing solutions through the creation of strong community partnerships. The incumbent works closely with partners in the community to stay abreast of issues, trends, developments and activities related to off campus living. The incumbent facilitates educational awareness sessions and workshops for students, staff, and community members related to off campus housing; tenant rights; Be a Good Neighbour Guide, and community safety. The incumbent creates and updates a robust suite of communication materials (print, digital) related to off-campus housing and community supports and focuses on collection and analysis of data on housing needs of Sheridan students as well as supports required for their transition to Sheridan and the community.
What You’ll Be Doing
- Providing support to students through one-on-one appointments (in person and virtually), group sessions, programs and activities;
- Conducting comprehensive intake and housing needs assessments including the review of basic needs, income, budget planning, employment, and academic considerations, to offer tailored transition supports, specialized resources and settlement plans;
- Developing individualized action plans for students facing housing challenges, ensuring their needs are addressed through tailored resources, advice, and strategies to navigate housing challenges and transition to Sheridan and surrounding community;
- Guiding students during their housing search including locating safe affordable vacancies and housing preferences for campuses in all three cities;
- Responding to student requests for information and support including support locating emergency housing and/or local hotels;
- Making referrals to specialized resources including the Landlord Tenant Board, city’s By-law and Enforcement office and other legal supports;
- Supporting students who are living off-campus to transition to communities and educate them on their rights as a tenant;
- Collaborating with internal and external partners to maintain up to date information and resources available for students. This includes housing partnerships such as Places4Stuents, Canada Home Stay Network, and Canada Home Share;
- Supporting student’s access to basic needs including access to culturally appropriate food, community connections (sense of belonging), community agencies, settlement agencies, peer groups, and cultural/religious organizations;
- Working with external partnerships including Fire, Police, By-law and Enforcement and Municipal resources in all three cities to organize events and maintain up to date resources;
- Promoting personal and fire safety resources and workshops to students living off-campus including overseeing fire alarm distribution;
- Maintaining and updating internal and external housing web pages and student portals for both the Off-Campus Housing, Living in the Community and the Citizenship page;
- Creating and updating digital and print resources including the International Recruitment Toolkit, Student Housing Guide, Off-Campus Housing Checklist and Roommate Agreement and other resources as required;
- Creating presentations for off-campus housing based on the student lifecycle (Pre-arrival sessions, New Student Orientation, Bruins Bootcamp, integration of resources between semesters);
- Developing and delivering presentations related to the main topics of the Be a Good Neighbour Guide; This includes educating students on their responsibilities in the community and their rights in the community and how to stay safe in the community;
- Focusing on internal projects related to New Student Transition, FYE, and International Students;
- Performing other related duties as assigned.
About You
You have the skills and knowledge to work with an increasingly diverse student and staff population as well as a proven commitment to anti-oppression, equity, and inclusion.
You have a highly collaborative spirit and interpersonal skills with the ability to work with others to support establishing and achieving collective goals.
You have a client service focus with an aptitude to make connections, support others, provide excellent customer service and might identify as a community builder.
You have excellent written and verbal communication skills, and ability to present to diverse audiences and communities.
Your excellent problem-solving skills allow you to resolve unexpected challenges and come up with improvements to existing processes.
The successful candidate will also meet the following requirements:
- 4-year degree in Social Work, Education, Student Development, Equity and Inclusion or related field.
- Minimum 3 years experience in Education and/or Social Services sector(s), with experience in program development and delivery of programs/workshops/interventions to a large number of participants.
- Experience in student residence, housing or settlement service is required.
- Experience problem-solving with diverse groups and supporting the removal of barriers to services for equity-deserving groups.
- Demonstrated understanding and familiarity with community services and intentional program design.
- Experience fostering service, referral or information sharing relationships with external community partners/service providers.
- Experience with navigating or advising on residential legislation or experience with tenant advocacy is preferred.
- Demonstrated computer skills and experience in Microsoft Suite, website content management (creating, modifying/updating), internet research, database management (creating, modifying/updating and reporting generating).
- A commitment to the principles of empowerment, integration and inclusion, and demonstrated skills and ability in the following are required:
- Working with diverse populations, including international individuals and newcomers
- Responding to client needs in a sensitive and positive manner
- Maintaining a high degree of confidentiality
- Fluency in a second language other than English is preferred.
- Demonstrated awareness of systemic injustices that impact daily life, including the affordable housing crisis, rising living costs, and their interconnectedness with social inequities, such as discrimination, access to resources, and health disparities.
- Understanding of the Residential Tenancies Act, relevant municipal by-laws, and housing policies that influence service delivery and offerings, particularly in relation to equity, access, and tenant rights.
Who We Are
Every member of the Sheridan community is passionate about the transformational role we play in people’s lives. Our strategic plan, Sheridan 2027: Forging the Future (https://www.sheridancollege.ca/sheridan2027), charts a path towards a new ground-breaking model of higher education that reshapes post-secondary education and better prepares students for the future. We are committed to demonstrably advancing equity, diversity and inclusivity. Diversity is our strength and fuels our commitment to excellence. Across our campuses, we’re making meaningful strides towards developing an equitable and inclusive community.
- For more information, visit: Why Work at Sheridan
Other Details
Faculty/Department: Student Affairs
Campus Location: Davis (may be assigned activities at any Sheridan campus)
Work Categorization: Hybrid Position | At least 3 days/week on site
Reference #: J0626-0545
Employee Group: Support Staff
Type of Vacancy: This is a replacement position
Payband: I
Hourly Range: $40.39 - $46.64
Hours/Week: 35
Hours: 8:30 am – 5:00 pm
Application Deadline: June 24, 2026
First Nations peoples have lived on this part of Turtle Island for millennia, stewarding the land, the water and all that contributes to life in this region. Today, the culture and presence of First Nations, Inuit and Metis peoples enrich the lands and people of this territory.
Over two centuries ago, the Mississauga people welcomed settlers to this territory, providing sustenance and engaging in trade and commerce. Between 1781 to 1820, eight treaties were signed with the Mississaugas of the Credit First Nation who opened their territory to settlement. Today, Sheridan campuses are located on Treaty 14, also known as the Head of the Lake Purchase of 1806 and Treaty 22 and 23 of 1820.
Treaty history is foundational, and it is our collective responsibility to honour the land, as we honour and respect those who have gone before us, those who are here and those who have yet to come. We are grateful for the opportunity to be learning, working and thriving on this land, and we commit to learn the truth and be active in the process of reconciliation.
Sheridan values the diverse and intersectional identities of its students, faculty, and staff. Sheridan regards equity and diversity as an integral part of academic excellence and is committed to accessibility for all employees. Sheridan seeks applicants who embrace our values of equity, anti-racism, and inclusion. As such, we encourage applications from qualified candidates who have been historically disadvantaged and marginalized, including those who identify as First Nations, Métis and/or Inuit/Inuk, Black, members of racialized communities, persons with disabilities, women and/or 2SLGBTQ+.
Sheridan will provide job applicants with accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation, please contact Human Resources.
You may be asked to provide copies of your educational credentials at the time of interview. Upon hire, we require official confirmation of educational credentials and Canadian equivalency assessments, if applicable.
