Assistant Manager at The Fog Company with Freehand Hospitality
Strong work ethic. Service Driven. Team player.
Does this sound like you? If so, this position may be for you.
About Freehand Hospitality
Rooted in chef-led creativity, our team is passionate about bringing people together with bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles—from upscale Maritime dining to classic French fare—paired with genuine hospitality that leaves a lasting impression. Every dish tells a story, and every experience celebrates connection, community, and a true sense of place in Halifax.
About The Fog Company
Serving up mystifying ice cream, cookies and doughnuts on the Halifax waterfront, our premium sweets and frozen treats are handcrafted using quality ingredients and whimsical toppings. Enjoyed right side up or upside down, try our melt-in-your-mouth soft serve adorned with everything from churros to gold flakes and housemade “fog”, or opt for a scoop of churned goodness inspired by seasonal Canadian flavours. Visit us in Queen’s Marque rain or shine, the forecast calls for fog year-round.
Job Description
Under the direction of the General Manager, we are looking for an Assistant Manager at The Fog Company who is accountable for the day-to-day operations of the restaurant including staffing, cost controls, staff training, budgeting, administration and active floor management during service. The successful candidate is a manager who is attentive to customer needs, adept at handling customer concerns, and skilled at creating a welcoming atmosphere that encourages repeat business.
What you will be doing as an Assistant Manager:
- Communicating the vision to all team members and leads by example;
- Reinforcing the values daily and inspires the team with his/her exciting vision for the future;
- Regularly monitor and achieve the points of technical service and points of details;
- Building and maintaining relationships with guests, team members and senior management alike;
- Providing general administrative support for the venue;
- Showing leadership in creating a culture that revolves around the experience and enjoyment of frozen treats;
- Conducting recruitment and selection and training and development initiatives as well as performance management and employee coaching;
- Building relationships with vendors and suppliers;
- Using conflict resolution and problem-solving skills;
- Assisting with the tracking of sales, invoicing, and managing inventory;
- Such other similar or related duties as may be required from time to time.
The person we are looking for has:
- A Post-Secondary Diploma/Degree in Business or Hospitality is considered an asset;
- Experience working in a similar environment in a fast-paced environment, particularly in coffee, dessert, or frozen treat shops;
- The ability to process orders efficiently without compromising on quality;
- Expertise in managing busy periods during high seasons – such as summers, evenings, weekends, or during special events on the waterfront – when the store sees high foot traffic;
- Experience managing inventory for perishable items like donuts, ice cream and premium sweet, ensuring stock levels are optimal and minimizing waste;
- Strong communication and leadership skills;
- The capability to lead and inspire a team, fostering a positive environment that motivates employees to deliver exceptional service and maintain the company standards.
Why join us and what's in it for you?
- Competitive salary
- Gratuities
- Comprehensive extended Health & Dental benefits
- Access to our gym and fitness facilities
- 50% dining discount at Freehand locations
- Company RRSP contributions
- Employee Assistance Program
- Eligible for company referral bonus program
- Internal growth opportunities
A member of The Armour Group Ltd, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!
Qualified applicants are invited to apply through the job link or submit their resume and cover letter to
[email protected]. Please note that, while we thank all applicants for applying, only those selected for an interview will be contacted.
