Who are we?
Organika is a premium natural health company based in Vancouver, BC, Canada. We have been obsessed with helping people live healthier for over 35 years now! As trendsetters in the health industry, we strongly believe everyone should have accessibility to natural wellness solutions. If you are inspired by purpose, wellness, and making a meaningful impact, we’d love to meet you.
About the Role
We are seeking a detail-oriented and customer-focused Accounts Receivable Administrator to join our team. In this role, you will be responsible for managing daily AR operations, ensuring customer accounts are accurate and up to date, and supporting healthy cash flow through timely invoicing and collections.
The ideal candidate is highly organized, thrives in a fast-paced environment, and enjoys building positive relationships with both customers and internal teams. You will play an important role in maintaining accurate financial records, resolving account discrepancies, and delivering a high level of customer service.
What You'll Be Doing
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Prepare and issue daily invoices to a portfolio of customers
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Process credit notes related to product returns and trade spend deductions
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Apply EFT deposits and cheque payments accurately within the accounting system
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Retrieve remittance advice, deduction support, and other documentation from customer portals
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Conduct collection activities by phone and email to ensure timely payment of outstanding balances
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Reconcile customer accounts and investigate overdue balances or discrepancies
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Build and maintain strong professional relationships with customers and internal sales teams
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Distribute monthly AR statements to customers
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Maintain and update product pricing within the system
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Generate reports and support sales analysis as required
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Assist with administrative duties including filing, scanning, and document management
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Develop a strong understanding of the customer experience and broader business operations
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Other duties as required
What You Bring
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Minimum 2 years of experience in an Accounts Receivable or similar accounting role
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Strong technical aptitude with the ability to quickly learn new systems and software
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Intermediate to advanced proficiency in Microsoft Office, particularly Excel, Outlook, and Word
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Understanding of accounting processes, month-end close activities, and deadlines
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Ability to manage multiple priorities in a high-volume, fast-paced environment
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Exceptional attention to detail and strong organizational and time management skills
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Strong analytical, problem-solving, and communication skills
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Professional and customer-service-oriented approach
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Experience with Adagio Accounting software is considered an asset
Why work for Organika?
At Organika, you'll be part of a passionate team of high-performing individuals who thrive in a dynamic, fast-paced environment where innovation, collaboration, and growth are part of everyday life.
We're on an ambitious journey to become the most trusted consumer health brand in Canada that represents on a global scale. To get there, we're looking for people who are energized by meaningful work, excited by growth, and motivated to make a difference.
As a certified Great Place to Work® and Diversity, Equity & Inclusion Workplace™, we're committed to creating an environment where our people can thrive both personally and professionally. We believe that diverse perspectives make us stronger, and we're proud to have a team representing more than 70 nationalities and speaking over 25 languages. No matter where you're from, you'll find a place to belong here.
Beyond the opportunity to contribute to a globally recognized wellness brand, we offer a range of benefits and perks designed to support your well-being and development, including: access to an on-site RHN, guided meditation classes, professional development funding, fitness reimbursements, maternity leave top-up, regular team socials and health events, employee product discounts, and more!
If you're hungry to learn, passionate about wellness, and driven to grow alongside a company that's making a positive impact on people's lives, we'd love to hear from you.
Apply Now
Please submit your resume and short note about why you are excited about this opportunity and joining Organika! While we may not be able to respond to everyone individually, please know that we truly appreciate the time and effort you put into your application, and we will be in touch with only those successfully selected for next steps.
