Life-Long Learning Coordinator
Carleton University
Ottawa, ON
Duties and Responsibilities:
The Centre for Initiatives in Education houses the Learning in Retirement (LinR) Program. The Life-Long Learning (L3) Coordinator, reporting to the CIE Director, is responsible for ensuring that the LinR program is developed, delivered, assessed and grown annually to meet the needs of older-adult learners in the Ottawa region. With oversight from the CIE Director, the L3 Coordinator is responsible for the learning design for the program including selection of the content offerings of the lecture series and workshops for each session, recruitment and selection of lecturers, training of lecturers in relation to older-adult learning as required, choosing and maintaining the Registration and Learning Management System used as a platform for participant data and all offerings, and generally shaping the curriculum for the LinR program to meet the needs of the older-adult learners who participate. This work is done for both on-campus offerings as well as satellite sites in the community with a particular emphasis on programming offered at the Carleton Dominion-Chalmers Centre campus of Carleton University. The L3 Coordinator is responsible for community outreach, marketing, and enrollment strategies to grow the program annually.

The L3 Coordinator works collaboratively with, coordinates and supervises the activities of the Learning in Retirement staff including the LinR Administrator, LinR Assistant and part-time staff who are hired on a casual basis for program preparation and implementation, ensuring that all components of the program’s operations are successfully executed. The L3 Coordinator observes and at times assists with most processes within the program, even with the tasks normally assigned to LinR staff, as this work facilitates his/her ongoing responsibility for process review and improvement, and is necessary during periods of staff absence. During registration periods, the L3 Coordinator also assists with registration by helping to process requests as required. The L3 Coordinator is responsible for assisting with revenue growth goals that are set for the LinR Program by the Director, and works closely with the CIE Administrator and Financial Coordinator, making recommendations for program expenditures. Finally, the L3 Coordinator is responsible for researching similar initiatives in older-adult education throughout the world for the continued development of best practices at Carleton University.

Qualifications:The incumbent must possess the following qualifications:
  • Must be self-motivated, organized, and must be an effective member of a team;
  • Must communicate coherently and promptly with others, and must respond well to requests and inquiries from other internal and external parties;
  • Must be resourceful, professional, and tactful, with the ability and willingness to solve problems and the capacity to work under strict deadlines;
  • Must also communicate effectively with a diverse population of older adults who enroll in LinR programming, program lecturers, the students who are employed at CIE, as well as other office staff and faculty at CIE;
  • Responsible for the success of the Learning in Retirement program and must demonstrate strong leadership, administrative and organizational skills;
  • Building relationships with individuals from internal and external organizations, thus strong communication and interpersonal skills as well as professionalism and tact;
  • Attend and present information at various public presentations and events, and must therefore have excellent oral communication and presentation skills;
  • Must stay abreast of teaching and learning best practices, particularly with respect to older-adult learning, as they are responsible for hiring, providing teaching and learning support for, and feedback to LinR lecturers.;
  • Responsible for content and design of marketing materials, brochures and other Internet-based materials to promote the program, therefore excellent written and design skills are required;
  • Sound knowledge of administrative procedures, as well as training and experience in the use of computers for data management and learning management systems are required.
Education and Experience:
The above is normally acquired through the completion of a Master’s degree in Arts, preferably with an academic background related to education, education theory, learning. Also,

A minimum of 5 years of experience in the following areas:
  • Adult education, preferably experience with and expertise in supporting older-adult learners in non-credit programs;
  • Marketing, communications and community liaison, with a particular emphasis on developing marketing strategies, writing press releases and feature articles for program promotion, managing trade shows and making public presentations;
  • Teaching excellence at the post-secondary level, preferably with older adults;
  • Strong history of project management as well as demonstrable experience in process improvement;
  • Life-long learning theory and an understanding of older-adult learning;
  • Working within Learning Management Systems to design and support hybrid learning environments and online learning assets; and Advanced computer software skills for the analysis of program evaluation data, design and management of large websites, Learning Management Systems, as well as advanced skills for the use of Microsoft Office applications.
The position requires experience with the facilitation of large educational programs, preferably in a post-secondary context with older-adult learners, as well as faculty development and instructional design expertise.