General Manager - Food Services
Sodexo Canada
St. Catharines, ON
Job Description:
General Manager (Food Service)
St. Catharines, Ontario

Your Contribution:
Grow your career with a company that shares your
passion. Sodexo is seeking a dynamic individual to fill
the role of General Manager
As the General Manager at one of our large education
accounts, you will be responsible for the successful
coordination and direction of all daily activities
related to food service within a multi-unit campus
At Sodexo we care; and serving others is our purpose.
This generates an authentic sense of pride for us.
Improving the Quality of life for everyone we meet is
our North Star. If you want to catch the Sodexo Spirit,
then we have the position you are searching for.

  • Provides strategic leadership to their respective
units to ensure client satisfaction and account
  • Provides outstanding communication to your team with
very strong team building skills
  • Lead the team towards business growth
  • Drives a strong safety culture
  • Maintains a professional business relationship with
the client by directly negotiating contracts and
matters pertaining to account operations.
  • Ensures financial performance and goals of the
  • Oversees compliance to all company/client policies
and procedures, and government regulations.
  • Ensures implementation of the business plan for the
client that establishes a rapport, promotes
partnership and fulfills the clients’ needs and
  • Monitors unit operation to ensure the highest
quality of products and services.
  • Promotes and supports workplace diversity

Growth and Development:
  • University degree or Post-Secondary education in
Business or Hospitality Management, and/or
equivalent experience
  • 5 years’ experience / operational experience at a
General Manager level and/or diverse team leadership
within a food service environment
  • Food service experience in a large education account
  • Strong Leadership, team member
  • Extensive experience in the direction of multi
skilled/ semi skilled workforce and multi units
within a unionized environment
  • Strong retail food experience
  • Strong organizational and interpersonal skills
  • Proficiency in the problem solving area related to
budget restrictions and Unionized staffing issues
  • Vendor and third party contract management
  • Effective oral and written communication skills
  • Ability to analyze and interpret financial data as
it relates to menu and food costing
  • Effective planning, organizing and time management
  • Excellent computer skills (MS Office)
  • Experience in a busy fast food environment is an
  • Strong marketing skills to create presentations,
  • Proven innovative style
  • Desire to exceed customer expectation
  • Strong ability to manage and promote a safe work
  • Skill to work under pressure and to meet laid down
goals and objectives
  • Skills to expect and solve problems
Value Behaviours:
  • Serving Clients and Customers
  • Drive and Dependability
  • Interpersonal Relations
  • Managing Unit Finances
  • Managing Quality Operations and planning
  • Providing Quality Food and Facilities Services
  • Managing Finances and technical Skills
  • Project Oversight & Management
  • Building Strategic Relations
Who We Are:
Recognized as a strategic partner, Sodexo is the global
leader in services that improve Quality of Life, an
essential factor in individual and organizational
performance. Operating in 80 countries, Sodexo serves 75
million consumers each day through its unique
combination of On-site Services, Benefits and Rewards
Services and Personal and Home Services. Through its
more than 100 services, Sodexo provides clients an
integrated offering developed over 50 years of
experience. Sodexo’s success and performance are founded
on its independence, its sustainable business model and
its ability to continuously develop and engage its
420,000 employees throughout the world.
Our Advantages
  • A wide array of interesting jobs *Nationwide locations
  • Tremendous growth possibilities *Continuous learning
opportunities *Incentive Plans *Rewards & Recognition
  • Employee Benefits *Flexible Time *Discounts *Committed
to People Development *Promoting Individual and
Collective Achievements *Diversity and Inclusion
  • Corporate Citizenship *Hunger Fighting Initiatives
  • Environmentally Conscious………… To find out more, come
visit us at:
Sodexo is committed to Employment Equity and Diversity.
We do not discriminate against any employee or applicant
for employment because of national origin, race,
religion, ethnic group, age, disability, gender, sexual
preference, sexual or gender identity, status as a
veteran or any other federal, provincial or local
protected class.
“We welcome and encourage applications from people with
disabilities. Accommodation is available on request from
candidates taking part in all aspects of the selection
  • Only those candidates under consideration will be
contacted. *