About us
ORIGINELLE FERTILITY CLINIC
At OriginElle Fertility Clinic, we believe every journey to parenthood is unique. Our friendly, dedicated team of doctors, nurses, coordinators, receptionists, lab staff, and support professionals work together to provide compassionate, personalized fertility care to patients from Montréal and around the world.
As part of our commitment to excellence, every team member contributes to creating a warm, safe, and supportive environment for our patients, their families, and our staff.
About the Role
We are seeking a professional, confident, and positive Front Desk Medical Receptionist to join our team full-time. If you’re passionate about healthcare, thrive in a dynamic environment, and take pride in helping others, this is your opportunity to play a meaningful role in our patients’ journeys.
The successful candidate will be the first point of contact at our clinic, providing exceptional customer service and efficient administrative support.
Key Responsibilities
- Welcome patients and visitors with warmth and professionalism.
- Answer and direct calls on a multi-line phone system in both French and English.
- Manage physician schedules, appointments, and patient templates.
- Process patient registrations accurately in the EMR system.
- Handle payments, invoices, and documentation efficiently.
- Scan, upload, and manage referrals and correspondence (fax/mail).
- Support the coordination of patient care and ensure smooth communication between departments.
- Maintain confidentiality and compliance with clinic protocols.
Requirements
- Medical background is required (education or experience in a medical/clinical setting).
- Fully bilingual (French & English) – written and spoken.
- Strong IT skills and proficiency in:
- Microsoft Office Suite (Word, Excel, Outlook)
- QuickBooks
- Medesync
- eIVF
- Experience with electronic medical record (EMR) systems (experience with eIVF or Medesync is a strong asset).
- Excellent communication and interpersonal skills.
- Exceptional time management, multitasking, and organizational abilities.
- Strong attention to detail and a positive, team-oriented attitude.
Schedule & Work Environment
- Full-time position: Monday–Friday, between 7:30 AM – 5:30 PM (8-hour shifts on an alternating schedule).
- Weekend rotation: Occasionally required (rarely scheduled).
- On-site position (not remote).
Why Join OriginElle?
- Be part of a passionate and supportive team that makes a real difference.
- Work in a modern, friendly, and inclusive clinic environment.
- Opportunities for learning and professional growth.
- Competitive compensation and benefits.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Medical : 1 year (preferred)
Language:
- French & English (preferred)
Work Location: In person
