Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
2 year(s): In a Customer Service role.
Customer Focus: Knowing the (internal and external) customer business needs and acting accordingly; anticipating customer needs, and giving high priority to customer satisfaction and customer service.
Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
Opportunity for Promotion: Inspired to perform well by the chance to take on more responsibility