Who We Are:
Belliveau Motors Ford has been in business since 1932 and is under new ownership and management. Our passion is building strong relationships with our customers and our communities through exceptional customer service. We have a strong team of experienced leaders which includes an in-house sales trainer with more than 30 years automotive sales experience and foster a fun and high energy work culture.
We Need: Service Manager (Church Point)
Specific Duties / Requirements:
- Experienced in providing exceptional customer service.
- Develops and maintains a culture that values excellent customer service through effective training, coaching and talent management.
- Reviews and implements Service Centre policies and procedures that improve the Customer Experience through high quality repairs and building customer relationships.
- Develops and implements a long-term strategy and action plan to attract and retain customers.
- Coaches team members to provide excellent customer service.
- Recruits, develops, motivates, recognizes and holds accountable a team that will meet established objectives and targets for sales and profitability.
- Improves sales and profitability for the Service Centre.
- Other duties as required by management.
- Proven track record with a minimum 3-5 years in a service management role
- Preferably Ford service advisor experience
- Ability to work with a new team and create processes
- Provide an exceptional customer experience
- Motivate and maintain a positive team environment for your staff
- Fun, dynamic, and positive work atmosphere
- Medical, Vision & Dental Health Benefits
- Competitive salary based on experience and performance.
- Bi-Weekly Pay
- Opportunity for growth
- Employee discounts for the purchase of cars, tires & auto repair
- One on one training on sales process and personal branding
Although sales and customer service experience is a plus, a winning attitude and a desire to do whatever it takes to succeed coupled with an entrepreneur mindset is what we are looking for.
Serious inquiries only please. Only selected candidates will be contacted for interviews.
Expected start date: 2021-03-05
Job Types: Full-time, Permanent
- Dental care
- Extended health care
- Vision care
- service advisor: 1 year (preferred)
- Customer Service: 1 year (preferred)