Shared Housing Administrator
Asheya Accommodations
Vancouver, BC

Overview

You have a degree but not a career. You want to do something meaningful. You're highly competent and communicate clearly using written and spoken English. You prefer a flexible schedule, with trade-offs of late mornings for evenings and weekends. You don't want a 9-5 corporate job but you do want steady, stable income, opportunity for advancement, and a team to work with.

Become a key member of a family-owned, social business with an enthusiastic team. Our mission is to fill the gap in the affordable housing market in Vancouver while proudly offering community living space for millennials. We facilitate shared housing, and offer financial assistance through our financial aid program for self-identified women, indigenous, and transgender people pursuing post-secondary education.

The role of Shared Housing Coordinator is great for a self-directed, conscientious person who can be responsible for their own schedule and juggle multiple priorities. Most days you will be working from home or going to our residential shared houses, so the hours can be flexible around your schedule. You must be available evenings and weekends for room showings. You’ll be the first point of contact for the company so we’re looking for a highly competent representative to give a good first impression, as well as provide excellent communications services in the long term.

Some times of the year are intense with long hours, and other times are slower. The position requires a lot of time at the computer doing repetitive paperwork and organizational tasks, as well as responsiveness to texts and the ability to find creative solutions.

Duties

  • Answering email inquiries from room rental applicants
  • Communicating with current residents
  • Managing and updating resident info database
  • Showing available rooms at shared houses
  • Responding to texts and phone calls while working on other activities
  • Vetting applicants
  • Updating existing documents and templates
  • Creating new procedure and policy documents
  • Skype interviews with out-of-town applicants to discuss house specifics and policies
  • Checking references for incoming residents via phone or email
  • Tracking deposit information
  • Creating contracts for new or existing residents
  • Sending move-in and move-out emails
  • Taking and organizing photos of rooms
  • Posting, organizing, and tracking ads online
  • Finding and implementing new advertising strategies
  • Finding solutions to various issues as we grow
  • Assisting the team generally in facilitating shared housing
  • Taking initiative to communicate and update Asheya and the team as needed, through text, email, and phone calls.

Skills and Personal Characteristics

  • Communication Skills: strong written and verbal business English. Fluent English speaker and writer.
  • Technology Application Skills: working knowledge of navigating Gmail and Google drive. Ability to learn new applications.
  • Basic Photo Editing: take good photos and use iPhoto or Photoshop for basic colour correction and title designs.
  • Personable: friendly and professional
  • Detail Oriented
  • Presentable: dress appropriately at the showings to give a good impression
  • Organized: prioritize tasks, organize work flow
  • Self-motivated: work with minimal direction or supervision
  • Respectful: work with team members, applicants, and residents from diverse backgrounds, many who have English as a second language. Openness to different cultures, orientations and lifestyles
  • Good Judgement: screen candidates for shared housing
  • Reliable: show up on time to appointments, set and meet deadlines
  • Flexible and responsive: adjust to whatever comes up in a day
  • Team player: communicate with and work alongside others on the team
  • Coachable: open to adjusting to new methods or feedback
  • Trustworthy: with people’s personal information and company finances

Requirements

  • Driver’s license
  • Either own a vehicle or eligible for car share program
  • Undergraduate degree: all disciplines considered
  • Newer computer and your own smartphone and cell phone plan with data

Pay

Base salary of $23,400 per year plus commission on each room rented, estimated at minimum $20,250 per year. As we grow, total room rental commissions will also increase. Base salary will also increase with experience and company growth.

There is also opportunity for the right person to advance to management within the next five to eight years.

Application Requirements

Immediate start possible. Probation period of 3 months.

Send your resume and a message introducing yourself and why you'd be a good fit for this position. Only applicants who send a personalized message will be considered.

Include the date you are available to start work.

Include information about any other work or responsibilities you might have while you are employed with us.

Job Types: Full-time, Permanent

Salary: $43,000.00 to $50,000.00 /year

Experience:

  • Administration: 1 year (Preferred)

Education:

  • Bachelor's Degree (Required)

Licence:

  • Driver's Licence (Required)