Job Overview:
We are seeking a dedicated and enthusiastic individual as a Veterinary Receptionist/Assistant to join our animal care team. In this role, you will be the first point of contact for our clients and clinic, you will play a crucial role in providing excellent customer service to our clients, administrative support to our veterinary staff and ensuring the smooth operation of the front desk.
Responsibilities:
- Greet clients and their pets warmly and ensure a welcoming atmosphere.
- Schedule appointments and manage the appointment calendar efficiently.
-Answer phone calls and emails, addressing client inquiries and routing communications to appropriate team members.
- Check-in and check-out clients, process payments, and update patient records.
- Assist veterinarians (DVM's)and technicians (RVT) with various tasks, including animal restraint (able to life 40lbs on own), medication administration, laboratory procedures (willing to learn is a plus).
- Maintain cleanliness and organization of the reception area, exam rooms, and other common areas along with preparing areas for surgeries, assisting with treatment plans.
- Provide information on services, pricing, and basic pet care to clients.
Qualifications/Requirements:
- Previous experience in a veterinary clinic setting preferred.
- Knowledge of basic veterinary terminology and procedures is a plus
- Strong communication skills and the ability to multitask effectively
- Proficiency in computer systems and software, including veterinary practice management software (e.g., Avimark, Daysmart).
-Passion for working with animals and providing compassionate care.
- Ability to work well in a fast-paced environment while maintaining attention to detail.
-Diploma from a Veterinary Assistant Program or a combination of experience as a Veterinary Receptionist.
Benefits:
-Competitive salary commensurate with experience.
-Paid vacation and holidays.
How to Apply :
Please submit your resume detailing your qualifications and interest in this position to [email protected] "Veterinary Receptionist/Assistant Application" in the subject line.
We look forward to reviewing your application and potentially welcoming you to our team !
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- On-site parking
- Store discount
Experience:
- Veterinary Assistant: 1 year (preferred)
- Front desk: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
