What on earth is DECIEM?
DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We’ve been called every good and bad thing you can think of, like “The most thrilling thing to happen to skincare” and “The hottest beauty company right now.”
Over the past year, we’ve sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in 2021.
Ranked one of Linkedln's Top 25 Startup Companies of 2018.
What are we looking for?
We are looking for Part-time Store Associates to join our Square One, Mississauga Store! As a Store Associate, you will deliver the highest customer service standards by following the DECIEM experience and contributing to a teamwork environment positively, pleasantly and effectively.
What would you be doing?
- Greet all customers who enter the store with enthusiasm and professionalism, reflecting DECIEM’s vision through excellent service
- Determine the customer’s needs and suggest relevant products by listening to the customer and sharing the product knowledge acquired during brand training
- Ensure standards for quality, customer service and health and safety are met
- Adhere to the DECIEM experience and deliver unparalleled customer service. Educate customers about the world of Beauty and Skin Care, DECIEM brands and products
- Stay up to date with product knowledge, company information, launches and campaigns
- Manage customer feedback and queries
- Ensure tidiness standards are always respected and maintained
- Conduct products refunds and addressing customer issues in a positive manner
- Responsible for opening/closing of the store, bank deposits, and paperwork
- Operate POS and complete transactions accurately and efficiently
- Contribute to a positive, fun, and professional team environment
- Perform other duties as assigned
What skills and qualifications do you need?
- Love of beauty products and a passion for skincare
- Comfortable in engaging customers and applying products with the customer while providing consultations
- Ability to multi-task while providing professional and outstanding customer service
- Desire to thrive working in a team environment
- Attention to detail and problem-solving skills
- Effective time management and communication skills
- Relevant education OR equivalent work experience in customer service/retail is an asset
Still interested? ...What happens next?
Kindly send us your resume. We really appreciate your effort in applying for this position. However, only those candidates who have been shortlisted for interviews will be contacted.
And the serious stuff:
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation during it, please let us know.
Part-time hours: 18-24 per week
Application Deadline: 2021-08-01
Job Types: Part-time, Permanent
- Monday to Friday
Ability to commute/relocate:
- Mississauga, ON: reliably commute or plan to relocate before starting work (required)
- How many hours per week are you available for work?
- What is your hourly rate of pay expectations?
- Are you legally eligible to work in Canada?
- Retail sales: 1 year (required)
- Customer service: 1 year (required)
- Beauty: 1 year (preferred)