Title: Sales Coordinator/Inside Sales
Job Type: Fulltime
Department: Sales
Salary: $50,000.00 to $55,000.00
This role provides essential support to our sales function by managing customer communication, processing orders, and coordinating internally to ensure accurate and timely delivery of products. This role plays a key part in maintaining strong customer relationships while supporting operational efficiency across Sales, Production, Shipping, and Finance.
What You’ll Do
Customer & Sales Support
- Serve as a primary point of contact for customer inquiries by phone and email
- Support Sales Representatives with quotes, pricing information, and customer follow-ups
- Maintain professional, responsive communication with customers
Order Processing & Coordination
- Accurately enter and manage customer orders in internal systems
- Confirm product details, pricing, quantities, and delivery timelines
- Communicate order changes, delays, or issues promptly
Internal Collaboration
- Work closely with Production, Shipping, and Quality teams to align customer orders with operational capacity
- Proactively identify and escalate potential issues affecting customer delivery
Sales Administration
- Maintain customer records, pricing lists, and related documentation
- Prepare sales reports, summaries, or forecasts as required
- Support invoicing, AR coordination, or issue resolution as needed
Process Improvement
- Identify opportunities to improve order accuracy, communication, and workflow
- Participate in system updates, CRM maintenance, or process improvements
What We’re Looking For
Education & Experience
- Post-secondary education in Business, Sales, or a related field (preferred but not essential) or equivalent experience
- 2+ years of experience in inside sales, sales coordination, or customer service preferred but not essential
Skills & Abilities
- High attention to detail and accuracy
- Ability to manage multiple priorities calmly and professionally
- Work with changing requirements and tight deadlines
- Strong organizational and time-management skills
- Excellent communication and relationship-building skills
- Strong computer skills working with ERP/CRM systems and Microsoft Office
- Ability to work effectively in a fast-paced, team-based environment
- Accuracy and reliability in order processing
- Build strong internal and external relationships
- Proactive communication and problem-solving
Working Conditions
- Working in a team-based open office
- Face-paced, busy environment
Why Join Us
- Be a key connector between Sales, Operations, and customers
- Contribute directly to customer satisfaction and operational success
- Work in a collaborative, team-oriented environment
- Opportunity to grow with a company focused on continuous improvement and growth
Northern Farms a division of Domingos Meat Packers Ltd, does not use AI at any stage in its recruitment and selection process.
This is a new position.
Northern Farms does not use AI in any stage of the recruitment and selection process.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Life insurance
- Vision care
Ability to commute/relocate:
- Arthur, ON: reliably commute or plan to relocate before starting work (preferred)
Work Location: In person
