Mortgage Specialist Assistant
Greater Sudbury, ON
What is the opportunity?

We have an exciting opportunity for a Mortgage Assistant to support the Mortgage Specialists in meeting sales objectives and related activities by providing administrative service and support. Applicants with strong digital capabilities will be considered an asset for this role.

What will you do?

Ensures Mortgage Specialist’s needs are proactively identified and provides required information/documents for him/her to complete duties. Gathers and prepares material required for presentations, marketing initiatives, etc.
Manage Mortgage Specialist’s e-mail/mail, proactively responding to correspondence/requests and prioritizes for Mortgage Specialist to read
Ensures Mortgage Specialist’s diary is effectively time managed to create capacity for all required activities
Manages office routines and expenses ensuring efficiency is maintained through availability of equipment and supplies and effective management of files and records
Resourceful and able to work independently. Support the Mortgage Specialist to complete/validate Homebase files and ensures due diligence requirements have been met prior to submission to Credit Granting

What do you need to succeed?


Strong computer skills in Microsoft Office including Word, Power Point, Excel and Outlook.
Excellent communications skills, oral/written skills.
Strong skills in problem solving.
Strong customer service, listening and understanding skills.
Resourceful and able to work independently.
Strong marketing, social media presence and event planning knowledge


  • Knowledge of Royal Bank systems including Sales & Service Platform,
RBCNet would be an asset.

Familiar with procedures applicable to payroll, compensation tracking, and the scripting of clients and client business.
Knowledge of mortgage and real estate industry an asset.
Familiar with procedures relative toimortgage documentation, creid granting, anti-money laundering etc.
The ability to develop relationships with service partners , to are adhere to operational guidelines and for transactions to be processed.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

A world class training program in financial services.

Flexible work/life balance options.

Opportunity to take on progressively greater accountabilities

About RBC
Royal Bank of Canada is Canada’s largest bank, and one of the largest banks in the world, based on market capitalization. We are one of North America’s leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 37 other countries. For more information, please visit

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Inclusion and Equal Opportunity Employment
RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.


City: Sudbury
Address: 5085 Highway 69 N - Valley Plaza Shopping Centre
Work Hours/Week: 15
Work Environment: Branch and Home Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Hourly
Required Travel (%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 04/22/2019
Req ID: 183030

Ad Code(s):