Job Description
Company: FedEx Express Canada
Job Title: Représentant(e) du Service à la Clientèle - Ville Saint-Laurent
Job Requisition Number: RC489089
Job Family: FXE-CAN: Ops Customer Service
Time Type: Part Time
Worker Sub-Type: Regular
Language: English
Locations:
6415 Cote de Liesse
Saint-Laurent, Quebec H4T1E5
Canada
This is an interview position. GENERAL SUMMARY To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.
FedEx Express Canada a présentement des positions à temps partiel de Représentant du Service à la Clientèle à nos bureaux de Ville St-Laurent.
Nos gens sont le fondement de notre succès. Le différenciateur dans les relations de travail que nous apprécions avec nos employés sont nos pratiques ouvertes, équitables et respectueuses et notre environnement de travail positif.
En conséquent, FedEx Express Canada a toujours été classé parmi les 50 meilleurs (Platinum) employeurs au Canada dans l'enquête par Aon Hewitt et également placé parmi les 20 marques les plus respectées au Canada.
Connaissances, Compétences et Aptitudes Requises:
Diplôme d’études secondaires ou l’équivalent. Préférence accordée aux titulaires d’un diplôme d’études collégiales
Connaissance des règlements douaniers canadiens, préféré
Connaissance services et systèmes de FedEx Express et FedEx Ground préféré
Pouvoir soulever des charges de 70 lb et manoeuvrer, avec l'aide d'un appareil approprié, des colis pesant jusqu'à 150 lb
Doit réussir les tests et programmes de formation obligatoires
Doit fonctionner dans un environnement PC/Windows
Dans la province du Québec, les candidats doivent être bilingue (français et anglais)
ADRESSE: 6415 Côte de Liesse, Saint-Laurent, QC H4T 1E5
DÉTAILS DES HEURES DE TRAVAIL: Des quarts de travail variables entre 12h et 20h du lundi au vendredi
Salaire: $18.34
FedEx Express Canada has open part-time Customer Service Representative positions in our Ville St-Laurent location.
Our people are the foundation of our success. The differentiator in the employment relationship we value with our employees is our open, fair and respectful people practices and our positive work environment. As a result, FedEx Express Canada has consistently been ranked in the top 50 Best (Platinum) Employers in Canada survey by Aon Hewitt and also placed amongst the 20 most respected brands in Canada.
Required Knowledge, Skills and Abilities:
High school diploma/equivalent. College diploma preferred
Knowledge of Canadian Customs regulations is preferred
Knowledge of FedEx Express and Ground products and services preferred
Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
Must be able to complete and achieve minimum thresholds on any mandatory testing and training
Must be able to operate in a PC windows environment
In the province of Quebec, must be bilingual (French and English)
ADDRESS: 6415 Côte de Liesse, Saint-Laurent, QC H4T 1E5
HOURS DETAILS: Variable work shifts between 12pm to 8pm Monday through Friday
Wage: $18.34
DISCLAIMER
This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered