The Seniors’ Wellness Facilitator is responsible for the planning, coordination, and delivery of group-based wellness programs for older adults. This includes social, recreational, and educational activities that support physical health, mental well-being, and social connection.
Working as part of the Caledon Meals on Wheels team, the Facilitator ensures programs are welcoming, safe, and responsive to participant needs. The role supports client engagement, volunteer involvement, and consistent program delivery in alignment with organizational policies, procedures, and accreditation standards.
Contribution to Mission and Vision
This role directly supports Caledon Meals on Wheels’ mission by delivering programs that promote independence, safety, and quality of life for older adults. Through meaningful engagement and responsive programming, the Facilitator helps reduce social isolation, supports overall well-being, and contributes to a client-centred and inclusive community.
Core Competencies
- Client-centred service and engagement
- Group facilitation and program delivery
- Communication and relationship building
- Planning and organization
- Problem solving and adaptability
- Team collaboration
- Cultural awareness and inclusion
Key Responsibilities and Duties
Program Planning and Delivery
- Plan, schedule, and deliver a range of wellness programs, including physical activity, social, and educational sessions.
- Adapt programs to meet varying abilities, interests, and needs of participants.
- Prepare program materials, set up and take down equipment, and ensure spaces are safe and welcoming.
- Monitor participation and engagement, and adjust programming as needed to improve experience and outcomes.
Client Engagement and Support
- Build positive, respectful relationships with participants and create an inclusive group environment.
- Welcome new participants and support registration and orientation to programs.
- Observe and respond to participant needs, including identifying changes in well-being and escalating concerns as appropriate.
- Support a dignified, respectful, and client-centred approach in all interactions.
Volunteer Support
- Work alongside volunteers during program delivery, providing guidance and support as needed.
- Help ensure volunteers understand their roles, responsibilities, and boundaries.
- Promote a positive and respectful environment for volunteer involvement.
Program Administration and Documentation
- Maintain accurate records of attendance, program activities, and participant feedback.
- Support basic data collection to inform program improvements and reporting.
- Assist with scheduling, communications, and coordination of program logistics.
Safety, Risk, and Compliance
- Follow organizational policies and procedures related to health and safety, confidentiality, and client care.
- Identify and report incidents, concerns, or risks in a timely manner, following established processes.
- Support safe program environments, including equipment use and participant mobility considerations.
Community Engagement
- Support outreach efforts by promoting programs through community events, partnerships, and internal channels.
- Maintain awareness of community resources and refer participants when appropriate.
Qualifications:
- Diploma or degree from an accredited college or university in Recreation Leadership, Social Work, Gerontology, Health Promotion, or a related field.
- Minimum of 1 year of experience in a similar role, preferably working with individuals 55+.
- Strong interpersonal and communication skills, with the ability to engage and motivate clients and volunteers.
- Proven ability to develop and implement fitness programs. Personal experience in fitness/sports is considered an asset.
- Knowledge of community resources and services available to seniors.
- Proficiency in Microsoft Office and other relevant software.
- Valid driver's licence and access to reliable transportation.
Personal Attributes:
- Compassionate and empathetic, with a genuine desire to improve the lives of those who are 55+.
- Proactive and self-motivated, with strong organizational skills.
- Creative and innovative in developing engaging wellness programs.
- Ability to work both independently and as part of a team.
- Flexible and adaptable to changing needs and priorities.
Other Requirements:
- Satisfactory vulnerable persons record check.
Working Conditions
- Moderate to High Physical Activity: The role involves moderate to high physical activity, including setting up and leading fitness classes, transporting equipment, and participating in wellness activities.
- Mobility: Frequent movement between different locations is required, necessitating a level of physical fitness and mobility.
- High Emotional Engagement: Working with senior citizens and vulnerable adults can be emotionally demanding, requiring a high degree of empathy, patience, and emotional resilience.
- Client Interaction: Frequent interaction with clients, some of whom may have complex health or social needs, requires strong interpersonal skills and the ability to manage challenging situations with compassion.
Benefits
- Competitive salary commensurate with experience.
- Opportunities for professional development and advancement within the organization.
- Meaningful work that makes a positive impact on the lives of seniors in our community.
At Caledon Meals on Wheels, we believe in the strength and richness that diversity brings to our community. We are committed to fostering an inclusive and equitable workplace where individuals from all backgrounds are not only welcomed but celebrated for the unique perspectives, experiences, and talents they bring.
We actively encourage applications from candidates of all races, ethnicities, religions, genders, sexual orientations, abilities, ages, and backgrounds. Caledon Meals on Wheels is dedicated to creating a workplace that reflects the diversity of the communities we serve, ensuring that everyone feels valued, respected, and empowered to contribute their best.
We recognize the importance of equity in employment practices and are committed to providing a fair and accessible recruitment process. If you require accommodation at any stage of the application or interview process, please let us know, and we will work with you to ensure your needs are met.
Pay: $20.99-$24.33 per hour
Benefits:
- Casual dress
- Flexible schedule
- Mileage reimbursement
- On-site parking
Work Location: In person
